Latest news

Headway Derby TALK CARD

EMR partners with brain injury charity to create travel support card

  • EMR worked with Headway Derby to develop travel support card
  • Free cards are a handy aid for customers to quickly communicate their needs to staff
  • Cards are available to order through EMR's website or Customer Service Centre
Access Map

New EMR Accessibility Maps help customers navigate stations easier

  • EMR has created more Accessibility Maps to help better inform customers of key facilities
  • Maps were created to help customers understand key accessibility information
  • Created using feedback from members of EMR's Accessibility Panel
  • New station maps were created for Chesterfield, Derby, Leicester, Sheffield and London - amongst others 
  • Maps are available via EMR's website, at stations or from the Customer Service Centre
East Midlands Railway

Your chance to try simpler train tickets in Yorkshire and the East Midlands this September

  • Digital ticketing trials will start from the end of the summer across Yorkshire and the East Midlands
  • Passengers can now sign up to one of the 4,000 places available
  • Demonstrates government action to overhaul ticketing and get more people onto our railways as part of our Plan for Change