Sheffield station team win High Sheriff Award after saving two customers’ lives
- Staff from Sheffield station have been presented with an award from the High Sheriff of South Yorkshire
- EMR team awarded prize for its outstanding citizenship and service to the community
- On two separate occasions the team gave life-saving CPR
- Also praised for their dedication, as as well as identifying and calmly engaging with suicidal and highly distressed individuals
Think Twice: No Excuse for Abuse – EMR double the number of body-worn cameras to protect staff and customers
- EMR has doubled the amount of body-worn cameras for its staff
- Body-worn video helps safeguard colleagues and passengers by acting as a deterrent and capturing robust evidence
- The cameras are just one part of EMR’s THINK campaign, which aims to reduce abuse towards staff and customers.
- EMR is working closely with the British Transport Police and trade union representatives to deliver the project collaboratively.
Behind the scenes of the Aurora fleet introduction: Getting our people ready
- EMR release final chapter of its Aurora documentary
- Chapter features frontline staff training to work the new trains
- Five Aurora units are now in service at various times throughout the week
A decade of excellence: East Midlands Railway named a Top Employer once again
- Tenth consecutive year EMR has secured certification
- Certification awarded to outstanding employers committed to people-oriented practice
- Award demonstrates how EMR and Transport UK’s approach directly supports safe, reliable services and sustainable outcomes
East Midlands Railway and Transport UK unveil exciting and modern new home for its Lincoln staff
• New purpose-built staff accommodation opens in Lincoln
• EMR and Transport UK demonstrate long-term investment in the region with a 15-year lease
• Station House marks the completion of a decade-long regeneration project, while enabling EMR to expand services across the Lincolnshire region and beyond
Latest news
Plan Ahead: EMR warns of extremely busy services this Sunday due to major engineering works
- EMR services to and from London St Pancras are expected to be extremely busy this Sunday due to engineering works on the East Coast Main Line.
- Customers who would normally travel with LNER are being strongly advised to follow the alternative arrangements, rather than travelling via EMR services.
- Customers should carefully consider any Intercity journeys over this weekend and understand that EMR's normal experience will look and feel very different - despite strong preparations.
Freshly made and ready to go: Pret A Manger opens its doors at Nottingham railway station
- New Pret A Manger shop has opened at Nottingham railway station.
- New shop is located between platform 5b and 6.
- Pret offers customers a wide range of options, including sandwiches, salads, soups, wraps, pastries and organic coffee.
- The new shop brings even more options to customers travelling through the city and forms part of ongoing improvements to the station’s customer experience.
- With 3.6 million journeys taking place from Nottingham last year, the shop will have plenty of chances to tempt customers with its wide menu
EMR celebrates milestone as 10 refurbished regional trains enter service
- EMR has introduced 10 refurbished trains across its regional network
- Milestone includes seven Class 170 trains and three Class 158 trains
- Customers will benefit from a range of improvements including better interiors, toilets and power points
