News
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Pssst... the secret is getting out: More than 8,000 have taken advantage of EMR's Secret Fare in its first year
- Hundreds of customers use new fare and save up to 50 per cent on the cost of an average advance single ticket price
- Fare aimed at customers who have flexible schedules
- Secret fare allows customers to travel Nottingham to London or Derby to London for as little as £14
Collaboration in Bloom: EMR funds Hucknall station biodiversity project
- EMR has launched a new project to enhance biodiversity at Hucknall station
- The initiative is being delivered in partnership with Derbyshire Wildlife Trust and the Robin Hood Line Community Rail Partnership
- It includes the introduction of bespoke planters designed to support pollinators and native wildflowers.
- Volunteers, school groups, and local organisations will support the delivery of key elements of the work.
- The project forms part of EMR’s wider Getting There Greener strategy.
Nottingham station's centre footbridge: Hours of platform access to be amended to combat fare evasion and improve safety
- From Monday 18 August, access to platforms via the footbridge will be restricted between 7pm and 6am each day
- Changes will reduce fare evasion, improve safety, and deter vandalism
- EMR has improved station signage, wayfinding, and guidance for access to nearby taxis and services
- Footbridge's right of way to be maintained
EMR Summer Sale is back - with more than 100,000 discounted tickets up for grabs
- Summer Sale tickets are now available to buy until Sunday, August 10
- Save big on tickets to visit London, Sheffield, Manchester, Norwich, Liverpool plus many other destinations
- Tickets will be on a first-served basis and must be purchased in advance
Next chapter of EMR's £60 million big regional refurb begins as first revamped Class 158 enters service
- EMR unveils newly refurbished Class 158 train as part of £5 million programme to modernise fleet
- Introduction marks the next chapter in the wider £60 million Regional and Connect refurbishment
- Refurbishment includes new seat foams and covers, new tabletops, carpets, vestibule flooring, and a deep clean of all passenger areas
- The trains will feature updated branding, decals, and labelling, along with newly painted exteriors, creating a consistent and refreshed visual identity across the fleet
- All Class 158 units will be fitted with new CCTV and forward-facing camera systems, with remote download capabilities to enhance safety and security
Reminder: The Greatest Gathering: EMR shares top tips for those attending or enthusiasts wanting to enjoy the event
- EMR has shared top tips for people attending the Greatest Gathering or for those wanting to share the fun
- Best route to the event from the station shared
- Customers should expect services to busy and are advised to allow extra time to make their journey
- Customers asked to use the Derby station underpass - which has been revitalised and now features new local artwork and railway history boards
- Don't have tickets to The Greatest Gathering? Consider a platform ticket and be part of the fun or head to the free railway themed event at Derby's new Market Hall
Reminder: Major bridge project in August will mean no EMR services northwest of Sheffield for 21 days - starting this Saturday
- A major project to replace a bridge in Stockport will mean no EMR services running northwest of Sheffield for 21 days from Saturday 2 to Friday 22 August
- EMR services which usually run between Norwich and Liverpool Lime Street will instead run between Norwich and Sheffield only
- Sheffield–Manchester/Liverpool and Sheffield–Stockport customers can use tickets on other operators at no extra cost; trains skip Stockport
- Rail Replacement buses will also run between Sheffield and Manchester Piccadilly to supplement other operator's train services
Skegness Summer: EMR release heat map to help customers travel at the quietest times this summer
- EMR has shared a seat availability guide to help customers plan their journey to Skegness this summer
- The guide highlights the times of day to avoid for those seeking a quieter service
- Top tips are also included, such as advice on travelling light and guidance for those bringing bedding
- Recommendations are provided for both sunny and rainy days, along with suggestions on how to save money on your trip.
EMR partners with charity to improve travel for autistic people
- EMR has worked with the National Autistic Society to train staff
- The staff training was designed to foster a more supportive environment for autistic customers
- Operator now putting training into practice and have been praised for recently supporting a customer
New community space near Alfreton Station taking shape with help from EMR's Community fund
- EMR Community Fund Awards Grant to Help Create Event Space Near Alfreton
- Terminus Park will provide valuable outdoor community space for local events and education
- The site will also include a display area for historic artefacts from London St Pancras Station – helping to explain the area's historic role in constructing parts of the iconic London landmark.
Getting There Greener: EMR delivers low carbon upgrades at Chesterfield Station
- Chesterfield station receives £70,000 green energy investment
- Station now fully lit by LEDs and powered by state-of-the-art heat pump
- Work part of EMR's Getting There Greener strategy