News

• New independent coffee kiosk now open at Corby station
• Brewbox delivering high-quality, barista-style coffee and grab-and-go options

• Customers urged to plan ahead and leave plenty of time for their journeys during the May Bank Holiday
• Notts County fans will be travelling in large numbers to Wembley meaning services are likely to be particularly busy

• Customers travelling to this year’s Download Festival urged to plan ahead and travel light 
• Engineering work will affect services on routes to and from London St Pancras International over the festival weekend.
• Customers reminded to pack only what they can comfortably carry and should not attempt to board with wheelie bins full of alcohol or luggage trolleys 
• Customers returning from the festival will be able to use boot cleaning brushes provided at stations to help remove mud before boarding trains.

• Customers should book in advance to guarantee their space to the seaside.
• Customers who do not book may not be able to board their preferred service. 
• Queuing systems will be in place at Nottingham and Skegness, however customers with pre-booked tickets will be able to join the fast track queue.
• Customers reminded to pack as light as possible - with the recommendation being one bag per person.

• Train operator opens applications for £100,000 funding pot
• Community based organisations, such as schools, charities and youth groups all qualify 

• Customers using Bottesford station must use the new signposted walking route while works take place
• The works will take place over five weeks starting from Monday, 18 May
• Walking route from Platform 2 takes five minutes and customers are advised to leave extra time to catch their preferred service 
• Improvements include car park resurfacing, re-lining of parking spaces, new lighting, CCTV, an expanded cycle shelter and updated signage

• EMR introduces new Symbol-Friendly Station Guides designed to make navigating a station and catching a train clearer
• Each guide provides key information about EMR stations, including entrances and exits, ticket facilities, platforms, and step-free access
• EMR is the first official Symbol-Friendly operator in the UK

• Travelling exhibition inside train is packed with interactive exhibits and amazing stories
• 70,000 have visited, calling it “brilliant” and “fascinating”. 9 in 10 would recommend visiting
• The family-friendly attraction is on 60-stop, year-long tour of Britain and is now calling at Skegness, its first and only Lincolnshire stop
• Tickets are free but availability is limited

• Students experienced a driver training simulator and learned how to sell train tickets
• EMR managers from across the business were on hand to share insights and answer questions
• Visit aimed to deepen understanding of the railway’s role as a vital community transport link

• EMR team to complete a 24-mile charity walk from Derby to Matlock on 18 April in support of White Ribbon
• Fundraising effort aims to help end violence against women and girls and challenge harmful behaviours
• Walk also focuses on raising awareness, promoting allyship, and encouraging a culture of respect and equality

• EMR is inviting schools across the region to take advantage of its specially discounted group offer 
• Schools can also benefit through the Parliament’s travel subsidy scheme with eligible education groups able to claim back up to 85% 
• EMR has a dedicated team available to support teachers through the booking process

• EMR services will be busier than usual over the Easter period due to engineering work on the West Coast Main Line
• A queuing system will be in place at London St Pancras and customers may not always be able to board their intended service
• Sheffield station is likely to be very busy and EMR customers are encouraged to allow extra time for their journeys
• Customers who normally travel to or from London using the West Coast Main Line are strongly advised to use rail replacement bus services between Milton Keynes – Bedford
• Services between Stoke and Derby on Monday 6 April will be extremely busy due to football supporters