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Aurora 1

EMR's new intercity fleet: First reveal of Aurora's interiors

  • EMR unveil first glimpse of new Aurora interiors
  • Video explores features customers will enjoy when fleet enters into service 
  • Designers, suppliers and EMR staff provide insight into the process of creating comfortable and practical interiors 
CL222 Seat Refurb 2

Intercity seat refurbishment: More than 1,200 seats completed

  • Three million pound project which will see more than 5,400 seats refurbished is progressing well 
  • The project will deliver a great improvement for EMR customers
  • 25 of the 27 trains now include carriages with new seat covers and padding 
  • Refreshes fleet for its life after the Midland Main Line
Apprentice of the Year 2024 New - Azzieria and Keith Roberts, Depot Manager

EMR's Apprentice of the Year: Nottingham engineer scoops award

  • EMR's Apprentice of the Year announced 
  • Judges praised winner's commitment to always help customers
  • Winner urges others to apply to become apprentices 
Matlock Road pic 1

Bridge strikes: EMR urges HGV drivers to know their vehicle's height after last year saw 54 crashes across its network

  • 54 vehicles struck railway bridges last year
  • Incidents risk safety of driver, staff and train customers - they can also lead to lengthy rail delays 
  • EMR has shared 2023's top 10 hit bridges in its region to help raise awareness 
  • One bridge in Mansfield has been hit 40 times in the last 10 years - roughly once every 90 days  
Sign Solutions

EMR launches British Sign Language service to help deaf customers

  • Deaf customers will be able to get support by accessing British Sign Language service 
  • Service will allow customers to get information about their journey and answer any questions during disruption 
Services By Strike

Rail strikes: Customers warned of significant disruption

  • EMR unable to run any services on Saturday, February 3 due to industrial action by the ASLEF union
  • Strikes are part of a programme of industrial action affecting 18 train companies between Monday, 29 January and Tuesday, 6 February.
  • Sunday, 4 February no EMR Connect services will operate and engineering works will affect some EMR Regional and Intercity routes 
170 FOAK

EMR joins forces with tech firm on groundbreaking safety project

  • EMR collaborates with tech firm to trial groundbreaking monitoring software 
  • Project funded by Department for Transport (DfT) and Innovate UK's First of Kind scheme
  • New approach allows more efficient and safer working at depots 

Package for Sandy: EMR hand out 240 products since launch of period dignity scheme

  • Train company provided 240 free sanitary products to customers since August 
  • Customers can ask staff for them or use the phrase ‘Package for Sandy’ at the supervisor’s office to be given a pack discreetly
  • Sanitary products are all carbon-neutral and designed to reduce plastic waste
Top employers 2024

EMR recognised as a Top Employer 2024

  • Eighth consecutive year it has secured certification
  • Certification awarded to outstanding employers committed to people-oriented practice
Skegness - Taxi Rank-2

A micro pub, speciality retail or convenience store: EMR is seeking tenants for retail units in exciting multi-million Skegness station redevelopment

  • EMR seeking tenants for new retail space in exciting multi-million station revamp 
  • Space could suit many different businesses 
  • Retail units will benefit from high footfall with more than 230,000 rail journeys being made to the Skegness station last year 
Interactive Sheffield screen close up

Customer information screens: EMR begins roll out of interactive versions

  • Interactive screens offer accessibility and local information - such as onward travel options and tourist information
  • Sheffield, Lincoln, Long Eaton, Loughborough, Market Harborough and Wellingborough first to get new screens
  • New screens will help customers better access and understand information during disruption
East Midlands Railway

EMR and Partners shortlisted in National Awards

  • Community Rail Awards celebrate the work of staff and volunteers to support local communities
  • EMR, working with local partners and communities, is shortlisted for seven categories 
  • Winners are due to be announced in March