News

• Record percentage of EMR customers choose digital tickets 
• Nearly 80 per cent opt for paper free products 

• Melton Mowbray station has undergone a full repaint in rail heritage colours
• Station footbridge has been upgraded, with all steps and landings refurbished
• Work part of project which has also seen stations on the Poacher line and Derwent Valley Line refurbished

• More than 130,000 regional Advance Purchase tickets sold on the Derby to Crewe and Nottingham to Lincoln routes
• Advance Purchase tickets allow travellers to save up to 60% on their journey
• EMR is exploring opportunities to introduce Advance Purchase fares on other regional routes

• EMR's Apprentice of the Year announced
• Winner praised for her commitment to learning and leadership

• EMR has opened a new Travel Centre and Assistance Lounge at London St Pancras International 
• New centre serves as a one-stop shop for all ticketing and travel enquiries 
• EMR has also increased the number of ticket gates at the station speeding up the boarding and exiting process 

• Rails of Sheffield to open new store at the city's station 
• Store to be situated close to the taxi rank and will offer a range of railway products
• Set to open next month

• Access to platforms via Nottingham station's footbridge will be closed next month
• A recent pilot showed a significant increase in revenue during the footbridge closure—equating to a possible £1.1m per year 
• There was also a significant improvement in safety and security at the station—including three suicidal interventions
• The right of way connecting the two streets will be maintained, as will access to the tram
• Customers will need to use the main entrance of the station and are advised to leave extra time to reach their platform
• The closure will be regularly reviewed

• EMR launches new wristbands to help customers with specific communication needs
• The wristbands come in five distinct designs and complement popular TALK cards
• Available free of charge via EMR's website or by contacting its Customer Service Centre

• Ninth consecutive year it has secured certification
• Certification awarded to outstanding employers committed to people-oriented practice

• Alfreton station car park to be closed overnight during the next four weekends 
• Closure to allow major improvement works to take place 
• Two new lifts will be installed as part of the Department for Transport's ‘Access for All’ scheme

• EMR launches recruitment drive for Fleet Engineer Apprentices across Nottingham and Derby
• Positions offer practical experience working at maintenance depots in either Derby or Nottingham