News
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EMR use noughties classic to highlight speed and convenience of Luton Airport Express
- EMR's new advert highlights how fast customers can get to London Luton Airport from London St Pancras
- Campaign hopes to dispel the myth that it takes over an hour to get to the airport
- Advert reworks noughties classic So Solid Crew's 21 seconds
New Intercity timetable provides quicker Sunday services for those travelling between South Yorkshire, the East Midlands and London
- 12 Sunday morning services will see significant journey time improvements of between nine and 28 minutes
- Changes will benefit both northbound and southbound travellers
- Faster services will offer even greater convenience for those travelling between South Yorkshire, the East Midlands, and London
December timetable change: Regional service boost for Crewe to Newark Castle route
- December timetable changes will mean route extensions and more services on weekdays and Saturdays
- Eight services added and two weekday services extended
- Another step forward to help support customers and communities across the regional network
East Midlands Railway joins forces with The Veterans Charity to create special ‘Routes of Remembrance’ commemoration for Armistice Day
- Services held across four railway stations in the East Midlands
- Poppy wreaths will be displayed at Derby, Nottingham, Sheffield and Lincoln
- New ‘Veterans Group’ set up by EMRs Inclusioneers Employee Network
Temporary car park closures announced at Alfreton station to allow major accessibility upgrade work
- Alfreton station car park to be closed overnight for periods later this month
- Closure to allow major improvement works to take place
- Two new lifts will be installed as part of the Department for Transport's ‘Access for All’ scheme
All change at Nottingham station: EMR announce key changes to footbridge to tackle fare evaders
- Footbridge which connects Station Street to Queen's Road will have access to platforms one to six closed
- The right of way connecting the two streets will be maintained, as will the access to the tram
- Customers will need to use main entrance of station and are advised to leave extra time to reach their platform
- The changes are a pilot and are aimed at tackling fare evasion
- They will take effect from Monday, October 28
Booking train tickets for a loved one this Christmas? Make sure you understand how EMR services are affected
- Customers booking tickets for loved ones should check the full journey
- Journey times will be significantly longer with rail replacement buses and amended timetables in place
- No EMR services will run between London St Pancras and Bedford - in both directions
- Customers travelling north from London will can take a train from London Euston to Milton Keynes where a rail replacement bus will take them to Bedford. From there, customers will continue their journey via the Midland Mainline
- Customers travelling south to London St Pancras will transfer to rail replacement buses, which will operate between Bedford and Milton Keynes. From there, customers can continue their journey into London Euston via the West Coast Main Line
- To help passengers navigate these changes, EMR will have additional staff on hand at key stations and along alternative routes.
EMR warn customers to be vigilant of fake social media accounts following uptick of scammers
- Spammers and fraudsters are creating fake EMR customer help accounts
- 14 X accounts identified and reported since August
- Customers advised to be careful and double check they are official before engaging with them
Christmas 2024: Vital engineering works to allow the introduction of EMR's new fleet will significantly affect services over festive period
- Customers travelling between Saturday, 21 and Sunday, 29 December urged to check their journeys in advance
- Journey times will be significantly longer with rail replacement buses and amended timetables in place
- No EMR services will run between London St Pancras and Bedford - in both directions
- Customers travelling north from London will need to take a train from London Euston to Milton Keynes
- Customers travelling south to London St Pancras will transfer to rail replacement buses, which will operate between Bedford and Milton Keynes. From there, customers can continue their journey into London Euston via the West Coast Main Line
- As usual there will be no services at all on Christmas Day and Boxing Day
EMR launch more Secret Fare journeys: Including Leicester to London for as little as £12
- EMR has increased the number of Secret Fare journey options available to customers
- Fare aimed at customers who have flexible schedules
- Get from Loughborough to London or Leicester to London for as little as £12
- Travel from Skegness to Nottingham from £7
EMR announces updates to its mobility scooter policy
- EMR has updated its mobility scooter policy to better accommodate a wider range scooters
- Changes are informed following consultations with accessibility specialists, customers and EMR’s safety team
- Customers using mobility scooters must still obtain a permit prior to boarding or apply for a temporary permit
- Foldable scooters can be carried as luggage without a permit
EMR's new free Wi-Fi service: Connecting customers at 97 stations
- 97 stations across region to get free Wi-Fi access
- The service also features 'Friendly Wi-Fi' to filter illegal or harmful content, to help protect children and families