News

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East Midlands Railway

EMR urges community groups to bid for part of £200,000 funding pot

  • Train operator opens applications for £200,000 funding pot
  • Schools, youth groups, charities and sports clubs all qualify
  • Community rail partnerships and station adoption groups also able to bid for cash
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Customers invited to Sheffield station to learn how to use digital tickets

  • Customers invited to Sheffield station to learn how to use digital tickets
  • EMR staff will be available to demonstrate how to use digital products
  • Free event will take place at Sheffield station on Friday, May 17, 10am - 3pm
  • Customers will be shown how to download the EMR app, buy digital tickets and use smartcards
East Midlands Railway

Travelling with EMR this Bank Holiday Sunday? This is what you need to know

• Customers should allow extra time for their journey due to engineering works and queuing systems in place
• EMR has added as many carriages as possible to help manage demand
• Services are likely to be busy with customers who normally use the West Coast Mainline

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Rail Strikes: No EMR services on Wednesday, 8 May

  • EMR unable to run any services on Wednesday, May 8, due to industrial action by ASLEF
  • Between Monday, 6 and Saturday, 11 May services may be affected by an overtime ban
  • Strikes are part of a programme of industrial action affecting 18 train companies
  • Customers are advised to check their full journey, including first and last trains, before travelling
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Start your own business or move yours to a prime location: EMR seeking tenants for retail unit at Melton Mowbray station

  • EMR seeking new tenants for a prime retail location at Melton Mowbray station
  • Unit on Platform 1 perfect for small café or grab and go food retailer 
  • Station sees more than 200,000 visitors a year 
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Communication Accessible: EMR given accreditation for the way it communicates with customers

  • EMR has received an accreditation for its work to enhance the way it communicates with its customers 
  • Accreditation given from Communication Access UK 
  • Award comes after EMR implemented several new initiatives 
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Following in his father's footsteps: EMR pays tribute to driver through son's achievement

  • EMR commemorates the legacy of Darren Gunn by celebrating his son Owen's achievement as an apprentice driver
  • Darren sadly passed away in 2021 due to complications connected with COVID-19.
  • The ceremony was held at a bench dedicated to Darren outside Rickman House in Derby 
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Calling all schools: Join EMR's Rail Safety Pathways Program today!

  • EMR launches a new rail safety scheme aimed at schools
  • Participating schools will have access to a range of resources
  • The scheme is in partnership with Network Rail
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A love letter to Sheffield: EMR launches competition to win Standing at the Sky’s Edge Musical Tickets

  • Like, share and follow an EMR Instagram account post for chance to win tickets to award winning musical
  • Features songs by singer-songwriter Richard Hawley and a poignant book by Chris Bush
  • Prize includes free 1st Class return tickets to London from Sheffield 
  • EMR customers also able to save up to 48 per cent on the price of a show's ticket for a limited time
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Luton Airport Express: More than 575,000 customers use service since the launch of the Luton DART

  • More than 575,000 travel on Luton Airport Express in the last year 
  • Fare price, speed and convenience have proven very popular with travellers 
  • Growth of 52 per cent more than year before the service linked up with the Luton DART 
  • More good news for customers as Class 360 train refurb begins - meaning new interiors and more luggage space 
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EMR introduces new sandwiches, snacks and wraps to its First Class menu

  • EMR launches new Spring food menu for First Class customers
  • It sees EMR partner with The Soho Sandwich Company
  • Fresh selection includes focaccia signature sandwiches, wraps and vegan options
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EMR Regional: Auto-announcements improve customer information

  • Auto-announcements introduced on EMR Regional routes 
  • Announcements provide consistent and important information 
  • Introduction allows staff member on board more time to assist customers