News
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EMR invests £100,000 in station toilets to benefit blind and partially sighted customers
- EMR is investing around £100,000 to refurbish toilet facilities at five stations at Sleaford, Spalding, Beeston, Newark Castle and Kettering will be refurbished.
- New RoomMate audio technology will beinstalled which is designed to help blind and partially sighted visitors to navigate and use the space independently.
- At Kettering station a reconfigured baby change facility will also serve as a private space for nursing mothers.
- All refurbished facilities will follow Colostomy UK’s Stoma Friendly Toilet guidelines.
EMR to increase Intercity timetable to 96% from 19 October
- EMR to take the next step towards restoring its full Intercity timetable.
- Intercity services will increase from 92% to 96% of the planned timetable from Monday, 19 October.
- Further services restored for customers travelling between Sheffield, Nottingham and London St Pancras.
- Additional weekday and weekend services return, providing greater choice and flexibility for customers.
- EMR thanks customers for their patience while it continues to work with Hitachi Rail to improve fleet performance and reliability.
Lincoln station staff recognised for their support of visually impaired passengers
- Lincoln & Lindsey Blind Society presents EMR with its Members' Choice Award.
- Award recognises EMR's commitment to welcoming, inclusive travel for visually impaired passengers.
- Members singled out Lincoln station's helpful staff, well-maintained accessible facilities and easy-to-navigate spaces.
World Car Free Day: EMR launches new tourism map for greener days out
- East Midlands Railway and the East Midlands Combined County Authority have launched a new tourism map
- The map brings together key attractions across the East Midlands and shows how they can be reached using public transport
- The map is available via EMR's website
- The maps launch coincides with World Car Free Day
EMR reaches 25-train refurbishment milestone in £60m fleet transformation
- EMR has now completed refurbishment of 25 trains across its EMR Regional and EMR Connect fleets
- Milestone includes 10 Class 158s, 12 Class 170s and three Class 360s
- £60 million investment programme is delivering more comfortable, practical and accessible journeys for customers
EMR launches Family Saver ticket on Regional and Connect services for October half term, with savings up to 42%
- Family Saver ticket available during October half term with savings up to 42% for certain journeys.
- Groups of up to two adults and four children can travel together for a single fixed fare on certain Connect and Regional services.
- Families heading for a seaside getaway can use the ticket to travel to popular destinations including Skegness and Cleethorpes.
- For those looking to escape the British weather altogether, the Family Saver can also help families jet off for a half-term holiday with tickets from St Pancras International to Luton Airport available with a 42% saving.
EMR’s Digital Pay As You Go trial extended for a further 12 months after reaching 27,000 journeys
- Pioneering Digital Pay As You Go trial extended by another 12 months
- More than 27,000 journeys have been made since its launch
- Trial runs between Leicester, Derby and Nottingham.
- Using GPS-based technology, the system tracks journeys via mobile and automatically works out the correct fare.
Reminder: Essential travel only: EMR to run significantly reduced services and trains will be incredibly busy to and from London on Sunday and Monday due to RMT strike action
- Members of the RMT union will take strike action over the Bank Holiday weekend, affecting services on Sunday 30 and Monday 31 August.
- EMR will operate a significantly reduced timetable with trains running from approximately 08:00 and finishing before 19:00.
- Customers are advised to only travel if their journey is essential on these dates and to check their full journey, including first and last trains, before travelling.
- Customers in Scotland, the North East, and Yorkshire travelling to / from London yet to purchase a ticket and would normally travel to or from London on an LNER service are strongly encouraged to follow LNER's travel advice and book a ticket that uses the Rail Replacement connection.
Essential travel only: EMR to run significantly reduced services and trains will be incredibly busy to and from London on Sunday and Monday due to RMT strike action
- Members of the RMT union will take strike action over the Bank Holiday weekend, affecting services on Sunday 30 and Monday 31 August.
- EMR will operate a significantly reduced timetable with trains running from approximately 08:00 and finishing before 19:00.
- Customers are advised to only travel if their journey is essential on these dates and to check their full journey, including first and last trains, before travelling.
- Customers affected by the East Coast Main Line closure should not plan to travel with EMR via Sheffield/ Nottingham and London St Pancras.
