News

• EMR has shared a seat availability guide to help customers plan their journey to Skegness this summer.
• The guide highlights the times of day to avoid for those seeking a quieter service.
• Top tips are also included, such as advice on travelling light and luggage size limits. 

• EMR install new accessible assistance boards across Poacher Line - which runs from Nottingham to Skegness. 
• The investment will make it easier for all customers to access support.
• The clearly marked meeting points provide customer travelling a simple and reliable location where they can meet a member of staff or request assistance before travelling.

• Recovery and repair work at the site of the Bedford train collision has now been fully completed, with passenger services on the Midland Main Line set to resume on Monday 29 June.
• Passengers travelling today (Friday 26 June) are also reminded that a Met Office red weather warning for extreme heat is in force across a large part of England, and should only travel today if absolutely necessary.

• Customers urged to only make essential journeys on Wednesday 24 and Thursday 25 June
• If travel is essential, customers are encouraged to travel before 12:00 midday, to avoid the highest temperatures
• Customers should expect disruption across the network

Rail passengers planning to travel through Bedford next week are being warned by the rail industry to expect disruption to train services until the end of next week (28 June) and to only travel on this route if their journey is essential.

• EMR has reaffirmed its commitment to supporting the Armed Forces community by signing the Armed Forces Covenant.
• The Covenant is a national commitment to ensuring that those who serve, or have served, in the Armed Forces, and their families, are treated fairly and are not disadvantaged as a result of their service.
• EMR will work closely with Transport UK Group and industry partners to promote opportunities for veterans and service leavers.

• EMR unveils newly refurbished Class 360 train.
• First train in £30 million programme to modernise the EMR Connect fleet.
• Refurbishment will improve customer experience with redesigned interior, including new 2+2 seating.
• Other improvements upgraded luggage facilities, power and USB charging points, improved passenger information systems, refreshed interiors and enhanced accessibility features.
• First newly refurbished trains will enter service next month.

• More than 20,000 journeys have been made through EMR's Pay As You Go trial.
• Trial runs between Leicester, Derby and Nottingham.
• Using GPS-based technology, the system tracks journeys via mobile and automatically works out the correct fare.

• New independent coffee kiosk now open at Corby station
• Brewbox delivering high-quality, barista-style coffee and grab-and-go options