News

• New independent coffee kiosk to open at Corby station.
• Brew Box will offer customers high-quality barista-style coffee. 
• Kiosk will open in Spring improving services available for customers 

• EMR services to and from London St Pancras are expected to be extremely busy on Sunday 15 February, Saturday 21 February and Sunday 22nd February due to engineering works on the East Coast Main Line
• Customers should allow extra time, particularly at St Pancras where a queuing system will be in place and instead consider travelling on a weekday if possible
• No EMR services will run north-west of Sheffield between Saturday 14 and Sunday 22 February
• Customers can still travel to Manchester but journeys will look different and take longer
• EMR customers are advised to travel via Chesterfield where a rail replacement bus will take them to Manchester

• Staff from Sheffield station have been presented with an award from the High Sheriff of South Yorkshire
• EMR team awarded prize for its outstanding citizenship and service to the community
• On two separate occasions the team gave life-saving CPR 
• Also praised for their dedication, as as well as identifying and calmly engaging with suicidal and highly distressed individuals

• EMR has doubled the amount of body-worn cameras for its staff 
• Body-worn video helps safeguard colleagues and passengers by acting as a deterrent and capturing robust evidence
• The cameras are just one part of EMR’s THINK campaign, which aims to reduce abuse towards staff and customers.
• EMR is working closely with the British Transport Police and trade union representatives to deliver the project collaboratively.

• EMR welcomes applications from people of all backgrounds and is keen to hear from early-career applicants
• Learn on the job, gaining hands on experience working at our maintenance depots in either Derby or Nottingham
• Recruitment drive launches with new information session and depot tours to support applicants

• No EMR services will run North of Sheffield between Saturday 14 and Sunday 22 February 
• Customers can still travel to Manchester but journeys will look different and take longer 
• EMR customers advised to travel via Chesterfield where a rail replacement bus will take them to Manchester 

• EMR release final chapter of its Aurora documentary 
• Chapter features frontline staff training to work the new trains 
• Five Aurora units are now in service at various times throughout the week

• Tenth consecutive year EMR has secured certification
• Certification awarded to outstanding employers committed to people-oriented practice
• Award demonstrates how EMR and Transport UK’s approach directly supports safe, reliable services and sustainable outcomes

• Lounge provides focal point for customers who require assistance
• Designed to be spacious and relaxing
• Includes accessible seating with integrated charging points and generous space for wheelchair users

• EMR has completed a £250,000 project to revamp Beeston station
• Improvements include included resurfacing and remodelling the forecourt, new cycle shelter and planters 
• New lighting and additional seating also installed 

• EMR to close access to platforms from the station’s footbridge at weekends starting from February 6 
• Changes informed by data showing a significant reduction in assaults when footbridge closed 
• Restrictions will improve security and safety, deter vandalism and reduce fare evasion
• EMR has improved station signage, wayfinding, and guidance for access to nearby taxis and services
• Footbridge's right of way to be maintained