News

• EMR awarded Gold Standard accreditation for Diversity and Inclusion
• First train company in the country to achieve Gold Standard
• EMR praised for its employee run Network Groups, use of data and strong Diversity and Inclusion (D&I) strategy

• EMR issuing advice to customers who are travelling over the Easter Period 
• Intercity and Connect services likely to be busier than normal due to closure of West Coast Mainline 
• New queuing systems will be in place at St Pancras International - with reservations taking priority 
• Customers recommended to allow extra time for their journey

• £60 million programme to revamp EMR's Connect and Regional fleet has begun
• Programme will see Class 360, Class 158 and Class 170 trains refurbished 

• EMR staff will be available to demonstrate how to use digital products
• Free event will take place at Nottingham station on Friday, March 22 from 10:00 until 15:00
• Customers will be shown how to download the EMR app, buy digital tickets and use smartcards

• EMR seeking station adopters for East Midlands Parkway and Loughborough Station
• Volunteers especially needed with interest in gardening and wildlife conservation

• New virtual tours created for Corby, Wellingborough, Long Eaton, Loughborough, Chesterfield, Market Harborough and East Midlands Parkway
• The tours allow customers to plan their journey through stations 
• Customers able to explore public areas including toilets, platforms, car parks and drop-off locations
• Project informed by EMR's Accessibility Panel

• EMR operated special all female service to mark International Women's Day 
• Member's from EMR’s Women’s Employee Network all joined the service to help promote the day 
• Customers were given special cupcakes and free Margo plush toy 
• Event aimed to raise awareness about opportunities for females in the rail industry 

• Hope Valley Upgrade will affect EMR regional and intercity services for nine days from Saturday, March 16
• Service between Sheffield and Manchester and between Sheffield / Derby and London St Pancras affected 
• Rail replacement buses will operate between Sheffield and Stockport on regional route  
• EMR's Sheffield / Derby – London St Pancras route will have an increased journey time by up to 20 minutes

• EMR introduce new Groupsave ticket to Barton Line 
• Customers can save up to 34% off adult ticket price when they travel in a group 
• Children can travel for as little as £1 each as part of ticket offer 
• Great way to see different attractions on the line 

• Zone 1 Car Park and Railway Terrace will be closed intermittently during March 
• On days of closure, customers can use Zone 2 and Zone 3 Car Parks 
• Buses serving the station will be diverted and use different stops 
• Customers urged to check website and allow extra time to make journey 

• EMR unveil first glimpse of new Aurora interiors
• Video explores features customers will enjoy when fleet enters into service 
• Designers, suppliers and EMR staff provide insight into the process of creating comfortable and practical interiors 

• Three million pound project which will see more than 5,400 seats refurbished is progressing well 
• The project will deliver a great improvement for EMR customers
• 25 of the 27 trains now include carriages with new seat covers and padding 
• Refreshes fleet for its life after the Midland Main Line