News

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PXL 20231213 094155842.MP~2 N and D

Calling all schools: Join EMR's Rail Safety Pathways Program today!

  • EMR launches a new rail safety scheme aimed at schools
  • Participating schools will have access to a range of resources
  • The scheme is in partnership with Network Rail
EMR Fleet Regional - Class 170 train sitting on platform at Nottingham Station

EMR Regional: Auto-announcements improve customer information

  • Auto-announcements introduced on EMR Regional routes 
  • Announcements provide consistent and important information 
  • Introduction allows staff member on board more time to assist customers  
Class 222

Travelling with us this Easter? Here are the things to remember

  • EMR issuing advice to customers who are travelling over the Easter Period 
  • Intercity and Connect services likely to be busier than normal due to closure of West Coast Mainline 
  • New queuing systems will be in place at St Pancras International - with reservations taking priority 
  • Customers recommended to allow extra time for their journey
Miles-2 cropped

Customers invited to Nottingham station to learn how to use digital tickets

  • EMR staff will be available to demonstrate how to use digital products
  • Free event will take place at Nottingham station on Friday, March 22 from 10:00 until 15:00
  • Customers will be shown how to download the EMR app, buy digital tickets and use smartcards
Virtual tours - Wellingborough

Accessible Journey Planning: EMR unveils more virtual tours of stations

  • New virtual tours created for Corby, Wellingborough, Long Eaton, Loughborough, Chesterfield, Market Harborough and East Midlands Parkway
  • The tours allow customers to plan their journey through stations 
  • Customers able to explore public areas including toilets, platforms, car parks and drop-off locations
  • Project informed by EMR's Accessibility Panel
Services Affected-1

Reminder: Hope Valley Upgrade works to affect EMR Regional and Intercity routes for nine days

  • Hope Valley Upgrade will affect EMR regional and intercity services for nine days from Saturday, March 16
  • Service between Sheffield and Manchester and between Sheffield / Derby and London St Pancras affected 
  • Rail replacement buses will operate between Sheffield and Stockport on regional route  
  • EMR's Sheffield / Derby – London St Pancras route will have an increased journey time by up to 20 minutes
DJI 0038-35

Save up to 34% when you travel together: EMR expand GroupSave ticket to Barton Line

  • EMR introduce new Groupsave ticket to Barton Line 
  • Customers can save up to 34% off adult ticket price when they travel in a group 
  • Children can travel for as little as £1 each as part of ticket offer 
  • Great way to see different attractions on the line 
Derby station-3

Derby Zone 1 Car Park and Railway Terrace: Intermittent closures in March to allow access for road improvements

  • Zone 1 Car Park and Railway Terrace will be closed intermittently during March 
  • On days of closure, customers can use Zone 2 and Zone 3 Car Parks 
  • Buses serving the station will be diverted and use different stops 
  • Customers urged to check website and allow extra time to make journey 
Matlock Road pic 1

Bridge strikes: EMR urges HGV drivers to know their vehicle's height after last year saw 54 crashes across its network

  • 54 vehicles struck railway bridges last year
  • Incidents risk safety of driver, staff and train customers - they can also lead to lengthy rail delays 
  • EMR has shared 2023's top 10 hit bridges in its region to help raise awareness 
  • One bridge in Mansfield has been hit 40 times in the last 10 years - roughly once every 90 days  
East Midlands Railway

Customers urged to double check timings of EMR Christmas services

  • Customers urged to double check their journey details over the festive period
  • Some services will finish early and start later than normal - including on Christmas Eve
  • As usual, no services will run on Christmas Day or Boxing Day 
East Midlands Railway

Train driver strikes reminder: EMR services disrupted by latest round of industrial action

  • EMR unable to run any services on Saturday, December 2, due to industrial action by the ASLEF union
  • Intercity services on December 3 will be extremely busy due to strikes and engineering works on other routes  
  • Strikes are part of a programme of industrial action affecting 16 train companies between December 1-9
  • EMR expecting to run normal timetable on 1, 4, 5, 6, 7 and 9 December - customers should check for journey updates
Boston 23

Boston railway station transformation starts as phase 1 of the redevelopment begins today, 28 November

Work is beginning on phase 1 of the transformational redevelopment at Boston Railway Station.