News
62 items found, showing page 1 of 6
Simpler, Smoother, Speedier: Better facilities and a more convenient experience as EMR upgrades London St Pancras International
- EMR has opened a new Travel Centre and Assistance Lounge at London St Pancras International
- New centre serves as a one-stop shop for all ticketing and travel enquiries
- EMR has also increased the number of ticket gates at the station speeding up the boarding and exiting process
Rails of Sheffield to open new store in city's station
- Rails of Sheffield to open new store at the city's station
- Store to be situated close to the taxi rank and will offer a range of railway products
- Set to open next month
EMR to close access to platforms via Nottingham station's footbridge to validate the benefits identified in recent pilot
- Access to platforms via Nottingham station's footbridge will be closed next month
- A recent pilot showed a significant increase in revenue during the footbridge closure—equating to a possible £1.1m per year
- There was also a significant improvement in safety and security at the station—including three suicidal interventions
- The right of way connecting the two streets will be maintained, as will access to the tram
- Customers will need to use the main entrance of the station and are advised to leave extra time to reach their platform
- The closure will be regularly reviewed
EMR create Accessibility Maps to help better inform customers of key facilities
- New Accessibility Maps help customers understand key accessibility information
- Created using feedback from members of EMR's Accessibility Panel
- Maps available via website, at stations or from the Customer Service Centre
Christmas 2024: EMR issues top tips for those travelling between Dec 21 and Dec 29
- EMR has compiled a list of top tips for customers planning to travel over the festive period
- The tips relate to travelling during engineering works affecting services between 21 and 29 December
- A number of video guides have been produced to help customers navigate stations and connections
EMR use noughties classic to highlight speed and convenience of Luton Airport Express
- EMR's new advert highlights how fast customers can get to London Luton Airport from London St Pancras
- Campaign hopes to dispel the myth that it takes over an hour to get to the airport
- Advert reworks noughties classic So Solid Crew's 21 seconds
New Intercity timetable provides quicker Sunday services for those travelling between South Yorkshire, the East Midlands and London
- 12 Sunday morning services will see significant journey time improvements of between nine and 28 minutes
- Changes will benefit both northbound and southbound travellers
- Faster services will offer even greater convenience for those travelling between South Yorkshire, the East Midlands, and London
Temporary car park closures announced at Alfreton station to allow major accessibility upgrade work
- Alfreton station car park to be closed overnight for periods later this month
- Closure to allow major improvement works to take place
- Two new lifts will be installed as part of the Department for Transport's ‘Access for All’ scheme
All change at Nottingham station: EMR announce key changes to footbridge to tackle fare evaders
- Footbridge which connects Station Street to Queen's Road will have access to platforms one to six closed
- The right of way connecting the two streets will be maintained, as will the access to the tram
- Customers will need to use main entrance of station and are advised to leave extra time to reach their platform
- The changes are a pilot and are aimed at tackling fare evasion
- They will take effect from Monday, October 28
EMR's new free Wi-Fi service: Connecting customers at 97 stations
- 97 stations across region to get free Wi-Fi access
- The service also features 'Friendly Wi-Fi' to filter illegal or harmful content, to help protect children and families
Exciting opportunity at Sheffield station as prime platform retail unit becomes available
- Location perfect for café, takeaway or shop
- Unit in prominent position on Platform five
- Busy platform serves trains to Manchester, London and Edinburgh
Rail industry issue warning following evening of 'mindless' and dangerous vandalism
- Rail community issues warning following 100 minutes of mindless vandalism near Sileby
- Youths left things on tracks and broke train windows
- Public urged to report trespassers and help educate children of the dangers