News
68 items found, showing page 1 of 6
      An art studio, start-up space or office for a community organisation: EMR is offering tenants generous rates for new office units in Boston station redevelopment
- EMR seeking tenants for spaces in exciting multi-million-pound station revamp
 - Space could suit many different businesses and is just minutes from the town centre
 - Tenants will be offered low-cost leases to help new ventures get started
 
      Collaboration in Bloom: EMR funds Hucknall station biodiversity project
- EMR has launched a new project to enhance biodiversity at Hucknall station
 - The initiative is being delivered in partnership with Derbyshire Wildlife Trust and the Robin Hood Line Community Rail Partnership
 - It includes the introduction of bespoke planters designed to support pollinators and native wildflowers.
 - Volunteers, school groups, and local organisations will support the delivery of key elements of the work.
 - The project forms part of EMR’s wider Getting There Greener strategy.
 
      EMR partners with brain injury charity to create travel support card
- EMR worked with Headway Derby to develop travel support card
 - Free cards are a handy aid for customers to quickly communicate their needs to staff
 - Cards are available to order through EMR's website or Customer Service Centre
 
      New EMR Accessibility Maps help customers navigate stations easier
- EMR has created more Accessibility Maps to help better inform customers of key facilities
 - Maps were created to help customers understand key accessibility information
 - Created using feedback from members of EMR's Accessibility Panel
 - New station maps were created for Chesterfield, Derby, Leicester, Sheffield and London - amongst others
 - Maps are available via EMR's website, at stations or from the Customer Service Centre
 
      Sheffield station's Cycle Hub: EMR urges customers to retrieve bikes before April 27
- Bikes left at Sheffield station's Cycle Hub were removed so refurbishment could take place
 - Despite efforts to alert customers many bikes still remain uncollected
 - Owners have until April 27 to collect them or they will be donated to charity
 
      EMR launches children's book to celebrate 200 years of rail and World Book Day
- EMR has launched a children’s book to celebrate the 200th anniversary of the modern railway and mark World Book Day 2025
 - An Adventure Through Railway Past follows Miles' journey across EMR's network as he visits heritage locations
 - EMR is distributing 6,000 copies of the storybook to more than 70 schools across its network
 - EMR employees will be hosting over 25 live readings of the book at primary schools as part of World Book Day
 - A braille version of the book has also been created working in partnership with the Royal National Institute of Blind People
 
      Simpler, Smoother, Speedier: Better facilities and a more convenient experience as EMR upgrades London St Pancras International
- EMR has opened a new Travel Centre and Assistance Lounge at London St Pancras International
 - New centre serves as a one-stop shop for all ticketing and travel enquiries
 - EMR has also increased the number of ticket gates at the station speeding up the boarding and exiting process
 
      Rails of Sheffield to open new store in city's station
- Rails of Sheffield to open new store at the city's station
 - Store to be situated close to the taxi rank and will offer a range of railway products
 - Set to open next month
 
      EMR to close access to platforms via Nottingham station's footbridge to validate the benefits identified in recent pilot
- Access to platforms via Nottingham station's footbridge will be closed next month
 - A recent pilot showed a significant increase in revenue during the footbridge closure—equating to a possible £1.1m per year
 - There was also a significant improvement in safety and security at the station—including three suicidal interventions
 - The right of way connecting the two streets will be maintained, as will access to the tram
 - Customers will need to use the main entrance of the station and are advised to leave extra time to reach their platform
 - The closure will be regularly reviewed
 
      EMR create Accessibility Maps to help better inform customers of key facilities
- New Accessibility Maps help customers understand key accessibility information
 - Created using feedback from members of EMR's Accessibility Panel
 - Maps available via website, at stations or from the Customer Service Centre
 
      Christmas 2024: EMR issues top tips for those travelling between Dec 21 and Dec 29
- EMR has compiled a list of top tips for customers planning to travel over the festive period
 - The tips relate to travelling during engineering works affecting services between 21 and 29 December
 - A number of video guides have been produced to help customers navigate stations and connections
 
      EMR use noughties classic to highlight speed and convenience of Luton Airport Express
- EMR's new advert highlights how fast customers can get to London Luton Airport from London St Pancras
 - Campaign hopes to dispel the myth that it takes over an hour to get to the airport
 - Advert reworks noughties classic So Solid Crew's 21 seconds