News

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Skegness group shot

Work resumes on exciting regeneration of Skegness station

  • Work resumes on multi-million development at Skegness station.
  • Contractor Gelder Group will deliver the next phase of the project.
  • Once complete, the improvements will provide significantly enhanced facilities for customers.
  • It will also create a new community café and flexible bookable space for community use, as well as two new retail units.
High Sherriff Award

Sheffield station team win High Sheriff Award after saving two customers’ lives

  • Staff from Sheffield station have been presented with an award from the High Sheriff of South Yorkshire
  • EMR team awarded prize for its outstanding citizenship and service to the community
  • On two separate occasions the team gave life-saving CPR 
  • Also praised for their dedication, as as well as identifying and calmly engaging with suicidal and highly distressed individuals
Sheffield Lounge-2

EMR officially opens new Assisted Travel Lounge at Sheffield Station

  • Lounge provides focal point for customers who require assistance
  • Designed to be spacious and relaxing
  • Includes accessible seating with integrated charging points and generous space for wheelchair users
Beeston 4

EMR completes £250k Beeston station upgrade with focus on community and biodiversity

  • EMR has completed a £250,000 project to revamp Beeston station
  • Improvements include included resurfacing and remodelling the forecourt, new cycle shelter and planters 
  • New lighting and additional seating also installed 
Footbridge - Nottingham Station 1  cropped

Nottingham footbridge: Entry to platforms to be closed at weekends after safety data reinforces earlier decision to limit access

  • EMR to close access to platforms from the station’s footbridge at weekends starting from February 6 
  • Changes informed by data showing a significant reduction in assaults when footbridge closed 
  • Restrictions will improve security and safety, deter vandalism and reduce fare evasion
  • EMR has improved station signage, wayfinding, and guidance for access to nearby taxis and services
  • Footbridge's right of way to be maintained
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Transport UK and EMR open new Assisted Travel Lounge at Derby Station

  • Lounge provides focal point for customers who require assistance
  • Designed to be spacious and relaxing
  • Newly installed Customer Information Screen provides larger, clearer updates
East Midlands Railway

An art studio, start-up space or office for a community organisation: EMR is offering tenants generous rates for new office units in Boston station redevelopment

  • EMR seeking tenants for spaces in exciting multi-million-pound station revamp
  • Space could suit many different businesses and is just minutes from the town centre
  • Tenants will be offered low-cost leases to help new ventures get started
RedAdmiral Shirley Freeman

Collaboration in Bloom: EMR funds Hucknall station biodiversity project

  • EMR has launched a new project to enhance biodiversity at Hucknall station
  • The initiative is being delivered in partnership with Derbyshire Wildlife Trust and the Robin Hood Line Community Rail Partnership
  • It includes the introduction of bespoke planters designed to support pollinators and native wildflowers.
  • Volunteers, school groups, and local organisations will support the delivery of key elements of the work.
  • The project forms part of EMR’s wider Getting There Greener strategy.
Headway Derby TALK CARD

EMR partners with brain injury charity to create travel support card

  • EMR worked with Headway Derby to develop travel support card
  • Free cards are a handy aid for customers to quickly communicate their needs to staff
  • Cards are available to order through EMR's website or Customer Service Centre
Access Map

New EMR Accessibility Maps help customers navigate stations easier

  • EMR has created more Accessibility Maps to help better inform customers of key facilities
  • Maps were created to help customers understand key accessibility information
  • Created using feedback from members of EMR's Accessibility Panel
  • New station maps were created for Chesterfield, Derby, Leicester, Sheffield and London - amongst others 
  • Maps are available via EMR's website, at stations or from the Customer Service Centre
East Midlands Railway

Sheffield station's Cycle Hub: EMR urges customers to retrieve bikes before April 27

  • Bikes left at Sheffield station's Cycle Hub were removed so refurbishment could take place 
  • Despite efforts to alert customers many bikes still remain uncollected 
  • Owners have until April 27 to collect them or they will be donated to charity 
INTC00910 Miles Book - Additional Assets email header

EMR launches children's book to celebrate 200 years of rail and World Book Day

  • EMR has launched a children’s book to celebrate the 200th anniversary of the modern railway and mark World Book Day 2025
  • An Adventure Through Railway Past follows Miles' journey across EMR's network as he visits heritage locations
  • EMR is distributing 6,000 copies of the storybook to more than 70 schools across its network
  • EMR employees will be hosting over 25 live readings of the book at primary schools as part of World Book Day
  • A braille version of the book has also been created working in partnership with the Royal National Institute of Blind People