News

• Auto-announcements introduced on EMR Regional routes 
• Announcements provide consistent and important information 
• Introduction allows staff member on board more time to assist customers  

• EMR issuing advice to customers who are travelling over the Easter Period 
• Intercity and Connect services likely to be busier than normal due to closure of West Coast Mainline 
• New queuing systems will be in place at St Pancras International - with reservations taking priority 
• Customers recommended to allow extra time for their journey

• EMR staff will be available to demonstrate how to use digital products
• Free event will take place at Nottingham station on Friday, March 22 from 10:00 until 15:00
• Customers will be shown how to download the EMR app, buy digital tickets and use smartcards

• New virtual tours created for Corby, Wellingborough, Long Eaton, Loughborough, Chesterfield, Market Harborough and East Midlands Parkway
• The tours allow customers to plan their journey through stations 
• Customers able to explore public areas including toilets, platforms, car parks and drop-off locations
• Project informed by EMR's Accessibility Panel

• Hope Valley Upgrade will affect EMR regional and intercity services for nine days from Saturday, March 16
• Service between Sheffield and Manchester and between Sheffield / Derby and London St Pancras affected 
• Rail replacement buses will operate between Sheffield and Stockport on regional route  
• EMR's Sheffield / Derby – London St Pancras route will have an increased journey time by up to 20 minutes

• EMR introduce new Groupsave ticket to Barton Line 
• Customers can save up to 34% off adult ticket price when they travel in a group 
• Children can travel for as little as £1 each as part of ticket offer 
• Great way to see different attractions on the line 

• Zone 1 Car Park and Railway Terrace will be closed intermittently during March 
• On days of closure, customers can use Zone 2 and Zone 3 Car Parks 
• Buses serving the station will be diverted and use different stops 
• Customers urged to check website and allow extra time to make journey 

• 54 vehicles struck railway bridges last year
• Incidents risk safety of driver, staff and train customers - they can also lead to lengthy rail delays 
• EMR has shared 2023's top 10 hit bridges in its region to help raise awareness 
• One bridge in Mansfield has been hit 40 times in the last 10 years - roughly once every 90 days  

• Customers urged to double check their journey details over the festive period
• Some services will finish early and start later than normal - including on Christmas Eve
• As usual, no services will run on Christmas Day or Boxing Day 

• EMR unable to run any services on Saturday, December 2, due to industrial action by the ASLEF union
• Intercity services on December 3 will be extremely busy due to strikes and engineering works on other routes  
• Strikes are part of a programme of industrial action affecting 16 train companies between December 1-9
• EMR expecting to run normal timetable on 1, 4, 5, 6, 7 and 9 December - customers should check for journey updates

Work is beginning on phase 1 of the transformational redevelopment at Boston Railway Station.

• EMR unable to run any services on Saturday, December 2 due to industrial action by the ASLEF union
• Intercity services on December 3 will be extremely busy due to strikes and engineering works on other routes  
• Strikes are part of a programme of industrial action affecting 16 train companies between December 1-9