News

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EMR Talk Cards Stammer

EMR TALK Cards prove popular with more than 500 being issued in the first six months

  • Free cards are a handy aid for customers to quickly communicate their needs to staff
  • Cards are available to order through EMR's website or Customer Service Centre
  • Two new cards launched, as well as digital downloads
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Customers invited to Leicester station to learn how to use digital tickets

  • Customers invited to Leicester station to learn how to use digital tickets
  • EMR staff will be available to demonstrate how to use digital products
  • Free event will take place at Leicester station on July 19, 10am to 3pm
  • Customers will be shown how to download the EMR app, buy digital tickets and use smartcards
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EMR Summer Sale: Save big on routes to London, Manchester, Norwich, and many more

  • Summer Sale tickets will be available from today
  • Save big tickets to visit Sheffield, London, Manchester, Norwich, Liverpool plus many other destinations 
  • Tickets will be on a first-served basis and must be purchased in advance
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Business customers could save thousands using new corporate season ticket

  • New season ticket could save corporate customers thousands 
  • Customers can also buy tickets through EMR TRAX - an online booking platform
  • EMR TRAX includes number of other helpful features
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Save up to 50 per cent with EMR's new Secret Fare

  • New Secret Fare allows customers to save up to 50 per cent on the cost of an average advance single ticket price
  • Fare aimed at customers who have flexible schedules
  • Get from Nottingham to London or Derby to London for as little as £12  
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EMR teach more than 45,000 pupils about rail safety and urge further schools to get involved

  • EMR has provided 45,000 school pupils lessons in rail safety 
  • As part of Rail Safety Week it is urging more schools to sign up to the Rail Safety Pathway
  • EMR will be holding three roadshows during Rail Safety Week - in Nottingham, Loughborough and Sleaford
Beer Day Britain

Hop On, Hop Off: EMR celebrates Beer Day Britain by sharing pub crawl near stations

● EMR is celebrating some of the great pubs and breweries near its stations on the Midland Mainline 
● It comes as the nation marks Beer Day Britain 
● Raise a glass with EMR, support your local and say cheers to beer

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EMR's new intercity fleet: EMR documentary wins international award

  • EMR Aurora documentary wins international award
  • The video, which was created by Alchemy Films, won the Longform Documentary category at the Vega Awards
  • Episode explores features customers will enjoy when fleet enters into service
  • Designers, suppliers and EMR staff provide insight into the process of creating comfortable and practical interiors
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EMR trial face-to-face personalised service for customers with accessibility needs

  • Pilot offers customers chance to visit Derby station to work through individual needs
  • Appointments will be free and face-to-face 
  • Scheme to run for six months in partnership with WelcoMe
East Midlands Railway

Travelling with EMR this Bank Holiday Sunday? This is what you need to know

• Customers should allow extra time for their journey due to engineering works and queuing systems in place
• EMR has added as many carriages as possible to help manage demand
• Services are likely to be busy with customers who normally use the West Coast Mainline

Strikes May

Rail Strikes: No EMR services on Wednesday, 8 May

  • EMR unable to run any services on Wednesday, May 8, due to industrial action by ASLEF
  • Between Monday, 6 and Saturday, 11 May services may be affected by an overtime ban
  • Strikes are part of a programme of industrial action affecting 18 train companies
  • Customers are advised to check their full journey, including first and last trains, before travelling