News

31 items found, showing page 1 of 3

Beer Day Britain

Hop On, Hop Off: EMR celebrates Beer Day Britain by sharing pub crawl near stations

● EMR is celebrating some of the great pubs and breweries near its stations on the Midland Mainline 
● It comes as the nation marks Beer Day Britain 
● Raise a glass with EMR, support your local and say cheers to beer

First Class 2

EMR's new intercity fleet: EMR documentary wins international award

  • EMR Aurora documentary wins international award
  • The video, which was created by Alchemy Films, won the Longform Documentary category at the Vega Awards
  • Episode explores features customers will enjoy when fleet enters into service
  • Designers, suppliers and EMR staff provide insight into the process of creating comfortable and practical interiors
Welcome-2

EMR trial face-to-face personalised service for customers with accessibility needs

  • Pilot offers customers chance to visit Derby station to work through individual needs
  • Appointments will be free and face-to-face 
  • Scheme to run for six months in partnership with WelcoMe
East Midlands Railway

Travelling with EMR this Bank Holiday Sunday? This is what you need to know

• Customers should allow extra time for their journey due to engineering works and queuing systems in place
• EMR has added as many carriages as possible to help manage demand
• Services are likely to be busy with customers who normally use the West Coast Mainline

Strikes May

Rail Strikes: No EMR services on Wednesday, 8 May

  • EMR unable to run any services on Wednesday, May 8, due to industrial action by ASLEF
  • Between Monday, 6 and Saturday, 11 May services may be affected by an overtime ban
  • Strikes are part of a programme of industrial action affecting 18 train companies
  • Customers are advised to check their full journey, including first and last trains, before travelling
SPICY CHICKEN PEPPER FOCCCIA BANNER

EMR introduces new sandwiches, snacks and wraps to its First Class menu

  • EMR launches new Spring food menu for First Class customers
  • It sees EMR partner with The Soho Sandwich Company
  • Fresh selection includes focaccia signature sandwiches, wraps and vegan options
Class 222

Travelling with us this Easter? Here are the things to remember

  • EMR issuing advice to customers who are travelling over the Easter Period 
  • Intercity and Connect services likely to be busier than normal due to closure of West Coast Mainline 
  • New queuing systems will be in place at St Pancras International - with reservations taking priority 
  • Customers recommended to allow extra time for their journey
Virtual tours - Wellingborough

Accessible Journey Planning: EMR unveils more virtual tours of stations

  • New virtual tours created for Corby, Wellingborough, Long Eaton, Loughborough, Chesterfield, Market Harborough and East Midlands Parkway
  • The tours allow customers to plan their journey through stations 
  • Customers able to explore public areas including toilets, platforms, car parks and drop-off locations
  • Project informed by EMR's Accessibility Panel
Aurora 1

EMR's new intercity fleet: First reveal of Aurora's interiors

  • EMR unveil first glimpse of new Aurora interiors
  • Video explores features customers will enjoy when fleet enters into service 
  • Designers, suppliers and EMR staff provide insight into the process of creating comfortable and practical interiors 
CL222 Seat Refurb 2

Intercity seat refurbishment: More than 1,200 seats completed

  • Three million pound project which will see more than 5,400 seats refurbished is progressing well 
  • The project will deliver a great improvement for EMR customers
  • 25 of the 27 trains now include carriages with new seat covers and padding 
  • Refreshes fleet for its life after the Midland Main Line
Sign Solutions

EMR launches British Sign Language service to help deaf customers

  • Deaf customers will be able to get support by accessing British Sign Language service 
  • Service will allow customers to get information about their journey and answer any questions during disruption 
East Midlands Railway

Customers urged to double check timings of EMR Christmas services

  • Customers urged to double check their journey details over the festive period
  • Some services will finish early and start later than normal - including on Christmas Eve
  • As usual, no services will run on Christmas Day or Boxing Day