News
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EMR TALK Cards prove popular with more than 500 being issued in the first six months
- Free cards are a handy aid for customers to quickly communicate their needs to staff
- Cards are available to order through EMR's website or Customer Service Centre
- Two new cards launched, as well as digital downloads
Customers invited to Leicester station to learn how to use digital tickets
- Customers invited to Leicester station to learn how to use digital tickets
- EMR staff will be available to demonstrate how to use digital products
- Free event will take place at Leicester station on July 19, 10am to 3pm
- Customers will be shown how to download the EMR app, buy digital tickets and use smartcards
Nottingham station opportunity: Start your own business or move to a prime location with more than seven million visitors a year
- Location perfect for café, takeaway or shop
- Unit in prominent position on Platform 4
Business customers could save thousands using new corporate season ticket
- New season ticket could save corporate customers thousands
- Customers can also buy tickets through EMR TRAX - an online booking platform
- EMR TRAX includes number of other helpful features
Save up to 50 per cent with EMR's new Secret Fare
- New Secret Fare allows customers to save up to 50 per cent on the cost of an average advance single ticket price
- Fare aimed at customers who have flexible schedules
- Get from Nottingham to London or Derby to London for as little as £12
EMR teach more than 45,000 pupils about rail safety and urge further schools to get involved
- EMR has provided 45,000 school pupils lessons in rail safety
- As part of Rail Safety Week it is urging more schools to sign up to the Rail Safety Pathway
- EMR will be holding three roadshows during Rail Safety Week - in Nottingham, Loughborough and Sleaford
Hop On, Hop Off: EMR celebrates Beer Day Britain by sharing pub crawl near stations
● EMR is celebrating some of the great pubs and breweries near its stations on the Midland Mainline
● It comes as the nation marks Beer Day Britain
● Raise a glass with EMR, support your local and say cheers to beer
EMR's new intercity fleet: EMR documentary wins international award
- EMR Aurora documentary wins international award
- The video, which was created by Alchemy Films, won the Longform Documentary category at the Vega Awards
- Episode explores features customers will enjoy when fleet enters into service
- Designers, suppliers and EMR staff provide insight into the process of creating comfortable and practical interiors
EMR trial face-to-face personalised service for customers with accessibility needs
- Pilot offers customers chance to visit Derby station to work through individual needs
- Appointments will be free and face-to-face
- Scheme to run for six months in partnership with WelcoMe
Travelling with EMR this Bank Holiday Sunday? This is what you need to know
• Customers should allow extra time for their journey due to engineering works and queuing systems in place
• EMR has added as many carriages as possible to help manage demand
• Services are likely to be busy with customers who normally use the West Coast Mainline
Rail Strikes: No EMR services on Wednesday, 8 May
- EMR unable to run any services on Wednesday, May 8, due to industrial action by ASLEF
- Between Monday, 6 and Saturday, 11 May services may be affected by an overtime ban
- Strikes are part of a programme of industrial action affecting 18 train companies
- Customers are advised to check their full journey, including first and last trains, before travelling
EMR introduces new sandwiches, snacks and wraps to its First Class menu
- EMR launches new Spring food menu for First Class customers
- It sees EMR partner with The Soho Sandwich Company
- Fresh selection includes focaccia signature sandwiches, wraps and vegan options