News
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![Strikes May](https://cdn.prgloo.com/media/ac88caa621ab4d0bb8d49423cc2b8b6d.png?width=442&height=663)
Rail Strikes: No EMR services on Wednesday, 8 May
- EMR unable to run any services on Wednesday, May 8, due to industrial action by ASLEF
- Between Monday, 6 and Saturday, 11 May services may be affected by an overtime ban
- Strikes are part of a programme of industrial action affecting 18 train companies
- Customers are advised to check their full journey, including first and last trains, before travelling
![SPICY CHICKEN PEPPER FOCCCIA BANNER](https://cdn.prgloo.com/media/00e7ae4121884cfcbc9f2c2576db3842.jpg?width=442&height=663)
EMR introduces new sandwiches, snacks and wraps to its First Class menu
- EMR launches new Spring food menu for First Class customers
- It sees EMR partner with The Soho Sandwich Company
- Fresh selection includes focaccia signature sandwiches, wraps and vegan options
![Class 222](https://cdn.prgloo.com/media/4e55d06f5d874c739c7ba14090a01661.jpg?width=442&height=663)
Travelling with us this Easter? Here are the things to remember
- EMR issuing advice to customers who are travelling over the Easter Period
- Intercity and Connect services likely to be busier than normal due to closure of West Coast Mainline
- New queuing systems will be in place at St Pancras International - with reservations taking priority
- Customers recommended to allow extra time for their journey
![Virtual tours - Wellingborough](https://cdn.prgloo.com/media/e09ff27e78e343e482d27173ad36e164.jpg?width=442&height=663)
Accessible Journey Planning: EMR unveils more virtual tours of stations
- New virtual tours created for Corby, Wellingborough, Long Eaton, Loughborough, Chesterfield, Market Harborough and East Midlands Parkway
- The tours allow customers to plan their journey through stations
- Customers able to explore public areas including toilets, platforms, car parks and drop-off locations
- Project informed by EMR's Accessibility Panel
![Aurora 1](https://cdn.prgloo.com/media/3ec9846dc4aa4c73b65f40938bbc1c40.jpg?width=442&height=663)
EMR's new intercity fleet: First reveal of Aurora's interiors
- EMR unveil first glimpse of new Aurora interiors
- Video explores features customers will enjoy when fleet enters into service
- Designers, suppliers and EMR staff provide insight into the process of creating comfortable and practical interiors
![CL222 Seat Refurb 2](https://cdn.prgloo.com/media/5d385f54ffcf495dbc3afb7aedaec5a1.jpg?width=442&height=663)
Intercity seat refurbishment: More than 1,200 seats completed
- Three million pound project which will see more than 5,400 seats refurbished is progressing well
- The project will deliver a great improvement for EMR customers
- 25 of the 27 trains now include carriages with new seat covers and padding
- Refreshes fleet for its life after the Midland Main Line
![Sign Solutions](https://cdn.prgloo.com/media/4306337bc8244d95b6b3132d916b1869.jpg?width=442&height=663)
EMR launches British Sign Language service to help deaf customers
- Deaf customers will be able to get support by accessing British Sign Language service
- Service will allow customers to get information about their journey and answer any questions during disruption
![East Midlands Railway](https://cdn.prgloo.com/web/EastMidTrains/EMR-Placeholder2.png)
Customers urged to double check timings of EMR Christmas services
- Customers urged to double check their journey details over the festive period
- Some services will finish early and start later than normal - including on Christmas Eve
- As usual, no services will run on Christmas Day or Boxing Day
![TALK cards](https://cdn.prgloo.com/media/5d87c0b9d6b04c6aa3af9fd985d690a7.jpg?width=442&height=663)
EMR collaborates with disability partnership to launch helpful support cards
- EMR worked with Communication Access UK to develop travel support cards
- Free cards are a handy aid for customers to quickly communicate their needs to staff
- Cards are available to order through EMR's website or Customer Service Centre
![Services By Strike](https://cdn.prgloo.com/media/ea6bd60af569453399092b05995f2852.png?width=442&height=663)
Rail strikes: Customers warned of widespread significant disruption
- EMR unable to run any services on Saturday, December 2 due to industrial action by the ASLEF union
- Intercity services on December 3 will be extremely busy due to strikes and engineering works on other routes
- Strikes are part of a programme of industrial action affecting 16 train companies between December 1-9
![EMR Fleet Regional - Class 170 train sitting on platform at Nottingham Station](https://cdn.prgloo.com/media/1a67ec409fca4ba18f52171b9aac83ec.jpg?width=442&height=663)
EMR Regional services receive boost in December timetable
- Four weekday services between Nottingham and Crewe reinstated
- Two new services introduced between Peterborough and Lincoln on Saturday
- New weekday Liverpool Lime Street – Nottingham service
- Timetable change will also include a trial of Class 170 trains on the Liverpool - Norwich route - providing more seats at times customers want
![EMR Stations Derby Station - Gateline at front of station with info boards in background](https://cdn.prgloo.com/media/a0374c1242914b9b96e65d481a4fec19.jpg?width=442&height=663)
Fraudulent travellers beware: More than £600k recovered from fare evaders
- More than 11,000 unpaid fares recovered
- 2,033 fines progressed to court
- EMR committed to tackle fare evasion which ultimately costs rail customers and taxpayers