News
49 items found, showing page 1 of 5
Save big on train travel: Advance Purchase sales surge 34 per cent in two years as more EMR customers plan ahead and save
- EMR has seen a significant increase in the popularity of its Advance Purchase tickets
- Journeys using Advance Purchase have increased by 34.1per cent
- EMR issues top tips for people thinking of buying Advance Purchase tickets
December timetable change: Regional service boost for Crewe to Newark Castle route
- December timetable changes will mean route extensions and more services on weekdays and Saturdays
- Eight services added and two weekday services extended
- Another step forward to help support customers and communities across the regional network
All change at Nottingham station: EMR announce key changes to footbridge to tackle fare evaders
- Footbridge which connects Station Street to Queen's Road will have access to platforms one to six closed
- The right of way connecting the two streets will be maintained, as will the access to the tram
- Customers will need to use main entrance of station and are advised to leave extra time to reach their platform
- The changes are a pilot and are aimed at tackling fare evasion
- They will take effect from Monday, October 28
EMR announces updates to its mobility scooter policy
- EMR has updated its mobility scooter policy to better accommodate a wider range scooters
- Changes are informed following consultations with accessibility specialists, customers and EMR’s safety team
- Customers using mobility scooters must still obtain a permit prior to boarding or apply for a temporary permit
- Foldable scooters can be carried as luggage without a permit
EMR celebrates first East Coast Pride with special Rainbow Train
- Rainbow Pride Livery 'Let’s Roll with Pride' applied to Class 170 train
- Stronger Together Employee Network sponsoring first East Coast Pride event in Skegness
EMR Summer Sale extended for another week: Save big on routes to London, Manchester, Norwich, and many more
- Summer Sale tickets are now available to buy until Sunday, August 4
- Save big tickets to visit Sheffield, London, Manchester, Norwich, Liverpool plus many other destinations
- Tickets will be on a first-served basis and must be purchased in advance
EMR offers free 'Baby on Board' badges to support expectant mothers
- EMR to offer free 'Baby on Board' badges
- Idea suggested by staff who work on the trains
- Provides a clear, respectful signal, helping to eliminate any discomfort and promote kindness
EMR TALK Cards prove popular with more than 500 being issued in the first six months
- Free cards are a handy aid for customers to quickly communicate their needs to staff
- Cards are available to order through EMR's website or Customer Service Centre
- Two new cards launched, as well as digital downloads
Book in advance and scoop a summer Skegness bargain: Still thousands of £7.70 tickets still available
- EMR advising customers from Nottingham to book their trip to Skegness in advance and get a seaside bargain
- 3,500 Advance Single tickets up for for grabs at £7.70
- Customers who book in advance also get priority boarding
Big Regional Refurb: EMR release first images of refurbishment plans
• EMR releases first conceptual images of Class 170 and Class 158 refurbishment
• £28.2 million project will provide more comfort and better facilities
• Work to be carried out by UK-based companies
Business customers could save thousands using new corporate season ticket
- New season ticket could save corporate customers thousands
- Customers can also buy tickets through EMR TRAX - an online booking platform
- EMR TRAX includes number of other helpful features
Skegness Summer: EMR shares top tips to enjoy a seaside trip this year
- Tips for day-tripper's, those who want to travel light and those who are taking bedding
- Recommendations shared for rainy days and how to save money