News

• December timetable changes will mean route extensions and more services on weekdays and Saturdays
• Eight services added and two weekday services extended 
• Another step forward to help support customers and communities across the regional network

• Footbridge which connects Station Street to Queen's Road will have access to platforms one to six closed 
• The right of way connecting the two streets will be maintained, as will the access to the tram
• Customers will need to use main entrance of station and are advised to leave extra time to reach their platform 
• The changes are a pilot and are aimed at tackling fare evasion
• They will take effect from Monday, October 28 

• EMR has updated its mobility scooter policy to better accommodate a wider range scooters 
• Changes are informed following consultations with accessibility specialists, customers and EMR’s safety team
• Customers using mobility scooters must still obtain a permit prior to boarding or apply for a temporary permit
• Foldable scooters can be carried as luggage without a permit

• Rainbow Pride Livery 'Let’s Roll with Pride' applied to Class 170 train
• Stronger Together Employee Network sponsoring first East Coast Pride event in Skegness

• Summer Sale tickets are now available to buy until Sunday, August 4 
• Save big tickets to visit Sheffield, London, Manchester, Norwich, Liverpool plus many other destinations 
• Tickets will be on a first-served basis and must be purchased in advance

• EMR to offer free 'Baby on Board' badges 
• Idea suggested by staff who work on the trains 
• Provides a clear, respectful signal, helping to eliminate any discomfort and promote kindness

• Free cards are a handy aid for customers to quickly communicate their needs to staff
• Cards are available to order through EMR's website or Customer Service Centre
• Two new cards launched, as well as digital downloads

• EMR advising customers from Nottingham to book their trip to Skegness in advance and get a seaside bargain
• 3,500 Advance Single tickets up for for grabs at £7.70
• Customers who book in advance also get priority boarding 

• EMR releases first conceptual images of Class 170 and Class 158 refurbishment
• £28.2 million project will provide more comfort and better facilities
• Work to be carried out by UK-based companies

• New season ticket could save corporate customers thousands 
• Customers can also buy tickets through EMR TRAX - an online booking platform
• EMR TRAX includes number of other helpful features

• Tips for day-tripper's, those who want to travel light and those who are taking bedding
• Recommendations shared for rainy days and how to save money 

• Travel from Sheffield to Liverpool from just £4 with new Secret Fare 
• New Fare allows customers to save up to 50 per cent on the cost of an average single advance ticket price
• Fare aimed at customers who have flexible schedules