News
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£600,000 investment upgrades regional station shelters across Nottinghamshire, Staffordshire and Lincolnshire
- New shelters to be installed across Nottinghamshire, Staffordshire and Lincolnshire
- Shelters designed to be spacious, durable, and more inviting
- 100% recyclable and they feature built-in water harvesting systems at several locations
A merry deal for all: Lower fares now available on the Robin Hood Line
- Advance Purchase tickets launched on Robin Hood Line
- Customers can now buy tickets for as little as £2.60 for travel between Worksop and Nottingham
- Tickets will allow operator to sell cheaper tickets at quieter times - moving demand away from current busy services
Melton Mowbray refresh: EMR continues regional station improvements
- Melton Mowbray station has undergone a full repaint in rail heritage colours
- Station footbridge has been upgraded, with all steps and landings refurbished
- Work part of project which has also seen stations on the Poacher line and Derwent Valley Line refurbished
More than 130,000 journeys made by customers saving big on EMR’s newest Advance Purchase regional routes
- More than 130,000 regional Advance Purchase tickets sold on the Derby to Crewe and Nottingham to Lincoln routes
- Advance Purchase tickets allow travellers to save up to 60% on their journey
- EMR is exploring opportunities to introduce Advance Purchase fares on other regional routes
From TALK Cards to Wristbands: EMR expands accessibility efforts
• EMR launches new wristbands to help customers with specific communication needs
• The wristbands come in five distinct designs and complement popular TALK cards
• Available free of charge via EMR's website or by contacting its Customer Service Centre
Save big on train travel: Advance Purchase sales surge 34 per cent in two years as more EMR customers plan ahead and save
- EMR has seen a significant increase in the popularity of its Advance Purchase tickets
- Journeys using Advance Purchase have increased by 34.1per cent
- EMR issues top tips for people thinking of buying Advance Purchase tickets
December timetable change: Regional service boost for Crewe to Newark Castle route
- December timetable changes will mean route extensions and more services on weekdays and Saturdays
- Eight services added and two weekday services extended
- Another step forward to help support customers and communities across the regional network
All change at Nottingham station: EMR announce key changes to footbridge to tackle fare evaders
- Footbridge which connects Station Street to Queen's Road will have access to platforms one to six closed
- The right of way connecting the two streets will be maintained, as will the access to the tram
- Customers will need to use main entrance of station and are advised to leave extra time to reach their platform
- The changes are a pilot and are aimed at tackling fare evasion
- They will take effect from Monday, October 28
EMR announces updates to its mobility scooter policy
- EMR has updated its mobility scooter policy to better accommodate a wider range scooters
- Changes are informed following consultations with accessibility specialists, customers and EMR’s safety team
- Customers using mobility scooters must still obtain a permit prior to boarding or apply for a temporary permit
- Foldable scooters can be carried as luggage without a permit
EMR celebrates first East Coast Pride with special Rainbow Train
- Rainbow Pride Livery 'Let’s Roll with Pride' applied to Class 170 train
- Stronger Together Employee Network sponsoring first East Coast Pride event in Skegness
EMR Summer Sale extended for another week: Save big on routes to London, Manchester, Norwich, and many more
- Summer Sale tickets are now available to buy until Sunday, August 4
- Save big tickets to visit Sheffield, London, Manchester, Norwich, Liverpool plus many other destinations
- Tickets will be on a first-served basis and must be purchased in advance