News
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Next chapter of EMR's £60 million big regional refurb begins as first revamped Class 158 enters service
- EMR unveils newly refurbished Class 158 train as part of £5 million programme to modernise fleet
- Introduction marks the next chapter in the wider £60 million Regional and Connect refurbishment
- Refurbishment includes new seat foams and covers, new tabletops, carpets, vestibule flooring, and a deep clean of all passenger areas
- The trains will feature updated branding, decals, and labelling, along with newly painted exteriors, creating a consistent and refreshed visual identity across the fleet
- All Class 158 units will be fitted with new CCTV and forward-facing camera systems, with remote download capabilities to enhance safety and security

Reminder: The Greatest Gathering: EMR shares top tips for those attending or enthusiasts wanting to enjoy the event
- EMR has shared top tips for people attending the Greatest Gathering or for those wanting to share the fun
- Best route to the event from the station shared
- Customers should expect services to busy and are advised to allow extra time to make their journey
- Customers asked to use the Derby station underpass - which has been revitalised and now features new local artwork and railway history boards
- Don't have tickets to The Greatest Gathering? Consider a platform ticket and be part of the fun or head to the free railway themed event at Derby's new Market Hall

Skegness Summer: EMR release heat map to help customers travel at the quietest times this summer
- EMR has shared a seat availability guide to help customers plan their journey to Skegness this summer
- The guide highlights the times of day to avoid for those seeking a quieter service
- Top tips are also included, such as advice on travelling light and guidance for those bringing bedding
- Recommendations are provided for both sunny and rainy days, along with suggestions on how to save money on your trip.

Pay As You Go: 200 people sign up in 10 days to EMR’s new digital ticketing trial
- More than 200 customers sign up to new Pay As You Go trial with EMR
- Trial will run between Leicester, Derby and Nottingham
- Using GPS-based technology, the system tracks journeys via mobile and automatically charges the best-value fare

New EMR Accessibility Maps help customers navigate stations easier
- EMR has created more Accessibility Maps to help better inform customers of key facilities
- Maps were created to help customers understand key accessibility information
- Created using feedback from members of EMR's Accessibility Panel
- New station maps were created for Chesterfield, Derby, Leicester, Sheffield and London - amongst others
- Maps are available via EMR's website, at stations or from the Customer Service Centre

All Aboard for learning: EMR rolls out big discounts for school trips
- EMR is inviting schools across the region to take advantage of its specially discounted group
- Schools can save up to 50% compared to equivalent adult fares
- EMR has a dedicated team available to support teachers through the booking process

Scoop a seaside bargain: Get to Skegness from Nottingham for less than the price of fish and chips
- EMR advising customers from Nottingham to book their trip to Skegness in advance and get a seaside bargain
- More than 5,900 Advance Single tickets up for grabs at £8.90
- Customers who book in advance also get priority boarding

EMR rail replacement buses to operate during level crossing upgrade work in Lincolnshire
- Leicester – Grimsby/Cleethorpes services will terminate at Lincoln, with rail replacement buses operating beyond Lincoln
- No trains will operate between Cleethorpes and Barton-on-Humber. A replacement bus service will serve all stations along this route
- Measures in place from Saturday, 31 May and Sunday, 8 June
- Customers advised to allow extra time to complete their journeys

Skegness Summer: EMR shares top tips to enjoy a seaside trip this year
- Tips for day-tripper's, those who want to travel light and those who are taking bedding
- Recommendations shared for sunny and rainy days and how to save money

Epic days out by train: Grimsby children's drawings to star on ITV
- School children from Grimsby will see their drawings on television after they were chosen for an EMR advert
- Children from Yarborough Academy’s Oak Class were asked to draw Miles – EMR’s mascot – going on an epic day
- Advert highlights offers available to families - including kids under five travelling for free

"I got a little shock because it's very fancy" - Customers praise new refurbished train
- Customers heap praise on first refurbished train in £23 million programme to modernise the Class 170 fleet
- Refurbishment will improve customer experience with brand-new seats and tables and modern charging facilities
- Other improvements include refurbished toilets, upgraded flooring, and a newly installed passenger information system

£600,000 investment upgrades regional station shelters across Nottinghamshire, Staffordshire and Lincolnshire
- New shelters to be installed across Nottinghamshire, Staffordshire and Lincolnshire
- Shelters designed to be spacious, durable, and more inviting
- 100% recyclable and they feature built-in water harvesting systems at several locations