News

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East Midlands Railway

National ticket office consultation extended

• Consultation period extended until 1 September
• Input from customers and independent watchdogs will help shape final proposals, so that all customers are supported as the railway responds to generational shifts in buying habits

Services By Strike

Rail strikes reminder: EMR services significantly reduced on Thursday and Saturday

  • On 20 July, 22 July and 29 July many of EMR's routes will be reduced to one train an hour
  • Trains will only run between 07:30 - 18:30 - with last departures starting between 15:00 and 16:30
  • There will also be a number of train cancellations on Friday, 21 July due to action short of a strike by the ASLEF union - this could be as late as 22:00 the day before customers travel
  • Customers are being advised to travel by rail only if absolutely necessary
Customer information screens-3

EMR to invest £1 million on new customer information screens

  • EMR launch project to install 166 information screens across stations in the East Midlands 
  • 25 interactive information screens will also be fitted 
  • Interactive screens offer accessibility and local information - such as onward travel options or tourist information
  • New screens will help customers better access and understand information during disruption
Services By Strike

Rail strikes: EMR services significantly reduced on 20 and 22 July

  • On Thursday, 20 July and Saturday, 22 July, many of EMR's routes will be reduced to one train an hour
  • Trains will only run between 07:30 - 18:30 - with last departures starting between 15:00 and 16:30
  • Between Monday, 17 July, and Saturday, 22 July, there will also be a number of train cancellations due to action short of a strike by the ASLEF union - this could be as late as 22:00 the day before customers travel
  • Customers are being advised to travel by rail only if absolutely necessary
Skegness this summer 2

The start of Skegness Summer: Customers urged to book in advance to guarantee their space to the seaside

  • Customers can book in advance to guarantee their space to the seaside
  • Queuing systems will be in place at Nottingham and Skegness, however customers with pre-booked tickets will be able to join the fast track queue.
  • Guidance applies to travel between July 9 and September 9
  • Direct bus services to Butlins and Ingoldmells will also be offered from Boston and Grantham
  • EMR will also run a number of Skegness Summer Special services which will start at Derby. 
EMR Fleet Regional - Class 170 train sitting on platform at Nottingham Station

Travel smoothly this summer: EMR launches multi-modal journey planner

  • EMR launch seamless door-to-door journey planner
  • Planner allows customers to choose journey based on journey time, environmentally friendly options or health benefits
  • Alongside rail, the suggested journey options also include all modes of transport
Services By Strike

Rail strike reminder: No services tomorrow or Saturday, 3 June and services significantly reduced on Friday

  • No services on Wednesday, 31 May and Saturday, 3 June
  • Services will be significantly reduced on Friday, 2 June and majority trains will only run between 0730 - 1830
  • On Friday, 2 June, intercity trains will start from Derby, rather than Sheffield due to engineering works
  • Customers are being advised to travel if only absolutely necessary and understand how return trip is affected
Close up of real-time

EMR Regional customers to benefit from Smart Kiosks with real-time information screens

  • New real-time information screens fitted at stations as part of Smart Kiosk installation project
  • 14 stations across regional network receive screens 
  • Customers able to access real-time arrival and departure times
Boston - Cafe

Boston railway station transformation as EMR announces £2.8 million investment

  • Significant investment funded by Government Town Deal Fund through Boston Town Deal
  • Development will transform Boston railway station as the gateway to the town
  • Improvements include a new community Café, bookable community space and improved customer waiting and toilet facilities
Skegness - Taxi Rank

New era for Skegness rail customers as EMR announces £3.3 million station transformation

  • Significant investment funded by Government Town Deal Fund through Connected Coast Town Deal
  • Development will transform Skegness railway station as the gateway to the town and Lincolnshire coast
  • Improvements include a renovated concourse area, a community café, new retail units and improved customer waiting and toilet facilities
E.ON Station chargers

EMR to introduce electric vehicle charging points at Loughborough station

  • Four charging points to be fitted near station car park entrance
  • Pay as you go system – customers only pay for the electricity used
  • App technology will allow users to remotely check if the charging point is available