News
49 items found, showing page 4 of 5
National ticket office consultation extended
• Consultation period extended until 1 September
• Input from customers and independent watchdogs will help shape final proposals, so that all customers are supported as the railway responds to generational shifts in buying habits
Rail strikes reminder: EMR services significantly reduced on Thursday and Saturday
- On 20 July, 22 July and 29 July many of EMR's routes will be reduced to one train an hour
- Trains will only run between 07:30 - 18:30 - with last departures starting between 15:00 and 16:30
- There will also be a number of train cancellations on Friday, 21 July due to action short of a strike by the ASLEF union - this could be as late as 22:00 the day before customers travel
- Customers are being advised to travel by rail only if absolutely necessary
EMR to invest £1 million on new customer information screens
- EMR launch project to install 166 information screens across stations in the East Midlands
- 25 interactive information screens will also be fitted
- Interactive screens offer accessibility and local information - such as onward travel options or tourist information
- New screens will help customers better access and understand information during disruption
Rail strikes: EMR services significantly reduced on 20 and 22 July
- On Thursday, 20 July and Saturday, 22 July, many of EMR's routes will be reduced to one train an hour
- Trains will only run between 07:30 - 18:30 - with last departures starting between 15:00 and 16:30
- Between Monday, 17 July, and Saturday, 22 July, there will also be a number of train cancellations due to action short of a strike by the ASLEF union - this could be as late as 22:00 the day before customers travel
- Customers are being advised to travel by rail only if absolutely necessary
The start of Skegness Summer: Customers urged to book in advance to guarantee their space to the seaside
- Customers can book in advance to guarantee their space to the seaside
- Queuing systems will be in place at Nottingham and Skegness, however customers with pre-booked tickets will be able to join the fast track queue.
- Guidance applies to travel between July 9 and September 9
- Direct bus services to Butlins and Ingoldmells will also be offered from Boston and Grantham
- EMR will also run a number of Skegness Summer Special services which will start at Derby.
Travel smoothly this summer: EMR launches multi-modal journey planner
- EMR launch seamless door-to-door journey planner
- Planner allows customers to choose journey based on journey time, environmentally friendly options or health benefits
- Alongside rail, the suggested journey options also include all modes of transport
Rail strike reminder: No services tomorrow or Saturday, 3 June and services significantly reduced on Friday
- No services on Wednesday, 31 May and Saturday, 3 June
- Services will be significantly reduced on Friday, 2 June and majority trains will only run between 0730 - 1830
- On Friday, 2 June, intercity trains will start from Derby, rather than Sheffield due to engineering works
- Customers are being advised to travel if only absolutely necessary and understand how return trip is affected
EMR Regional customers to benefit from Smart Kiosks with real-time information screens
- New real-time information screens fitted at stations as part of Smart Kiosk installation project
- 14 stations across regional network receive screens
- Customers able to access real-time arrival and departure times
Boston railway station transformation as EMR announces £2.8 million investment
- Significant investment funded by Government Town Deal Fund through Boston Town Deal
- Development will transform Boston railway station as the gateway to the town
- Improvements include a new community Café, bookable community space and improved customer waiting and toilet facilities
New era for Skegness rail customers as EMR announces £3.3 million station transformation
- Significant investment funded by Government Town Deal Fund through Connected Coast Town Deal
- Development will transform Skegness railway station as the gateway to the town and Lincolnshire coast
- Improvements include a renovated concourse area, a community café, new retail units and improved customer waiting and toilet facilities
EMR to introduce electric vehicle charging points at Loughborough station
- Four charging points to be fitted near station car park entrance
- Pay as you go system – customers only pay for the electricity used
- App technology will allow users to remotely check if the charging point is available