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EMR launch website tool to help customers with disabilities and language needs

  • New website tool allows access to a wide range of accessibility and language support tools
  • Toolbar includes screen reading functionality, multiple reading aids, customisable styling option
  • On-demand live translation feature also offers more than 100 languages - including 65 text-to-speech and styling options
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EMR teach more than 45,000 pupils about rail safety and urge further schools to get involved

  • EMR has provided 45,000 school pupils lessons in rail safety 
  • As part of Rail Safety Week it is urging more schools to sign up to the Rail Safety Pathway
  • EMR will be holding three roadshows during Rail Safety Week - in Nottingham, Loughborough and Sleaford
Beer Day Britain

Hop On, Hop Off: EMR celebrates Beer Day Britain by sharing pub crawl near stations

● EMR is celebrating some of the great pubs and breweries near its stations on the Midland Mainline 
● It comes as the nation marks Beer Day Britain 
● Raise a glass with EMR, support your local and say cheers to beer

East Midlands Railway

Three trains hit shopping trolleys placed on tracks: EMR appeals for public help following reckless acts

  • EMR calling for the public's help after three reckless acts on railway tracks 
  • Four shopping trolleys hit by trains near Peartree
  • Acts endanger lives but also lead to trains being damaged, delayed, and services being cancelled
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Following in his father's footsteps: EMR pays tribute to driver through son's achievement

  • EMR commemorates the legacy of Darren Gunn by celebrating his son Owen's achievement as an apprentice driver
  • Darren sadly passed away in 2021 due to complications connected with COVID-19.
  • The ceremony was held at a bench dedicated to Darren outside Rickman House in Derby 
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A love letter to Sheffield: EMR launches competition to win Standing at the Sky’s Edge Musical Tickets

  • Like, share and follow an EMR Instagram account post for chance to win tickets to award winning musical
  • Features songs by singer-songwriter Richard Hawley and a poignant book by Chris Bush
  • Prize includes free 1st Class return tickets to London from Sheffield 
  • EMR customers also able to save up to 48 per cent on the price of a show's ticket for a limited time
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Luton Airport Express: More than 575,000 customers use service since the launch of the Luton DART

  • More than 575,000 travel on Luton Airport Express in the last year 
  • Fare price, speed and convenience have proven very popular with travellers 
  • Growth of 52 per cent more than year before the service linked up with the Luton DART 
  • More good news for customers as Class 360 train refurb begins - meaning new interiors and more luggage space 
TALK cards

EMR collaborates with disability partnership to launch helpful support cards

  • EMR worked with Communication Access UK to develop travel support cards
  • Free cards are a handy aid for customers to quickly communicate their needs to staff 
  • Cards are available to order through EMR's website or Customer Service Centre 
East Midlands Railway

EMR warn customers to be vigilant of fake social media accounts

  • Spammers and fraudsters are creating fake EMR customer help accounts 
  • 17 X, formerly known as Twitter, accounts identified and reported this month alone
  • Customers advised to be careful and double check they are official before engaging with them
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Restart a Heart Day: EMR customers and staff learn vital skills at Derby station

  • EMR customers and staff take part in Restart a Heart Day at Derby station 
  • Participants learn how to do CPR and use a defibrillator 
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Business bookings bounce back as firms choose EMR’s platform for best deal

  • EMR sees a 60 per cent increase in bookings by firms choosing to use its travel platform
  • Platform helps businesses find the most cost-effective fares and quickly book their rail travel