News

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Customers embrace digital: Nearly 80% of EMR tickets now paper-free

  • Record percentage of EMR customers choose digital tickets 
  • Nearly 80 per cent opt for paper free products 
East Midlands Railway

More than 130,000 journeys made by customers saving big on EMR’s newest Advance Purchase regional routes

  • More than 130,000 regional Advance Purchase tickets sold on the Derby to Crewe and Nottingham to Lincoln routes
  • Advance Purchase tickets allow travellers to save up to 60% on their journey
  • EMR is exploring opportunities to introduce Advance Purchase fares on other regional routes
East Midlands Railway

EMR warn customers to be vigilant of fake social media accounts following uptick of scammers

  • Spammers and fraudsters are creating fake EMR customer help accounts
  • 14 X accounts identified and reported since August
  • Customers advised to be careful and double check they are official before engaging with them
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EMR launch more Secret Fare journeys: Including Leicester to London for as little as £12

  • EMR has increased the number of Secret Fare journey options available to customers 
  • Fare aimed at customers who have flexible schedules
  • Get from Loughborough to London or Leicester to London for as little as £12 
  • Travel from Skegness to Nottingham from £7
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Pssst did you know that more than 500 passengers have already taken advantage of EMR's Secret Fare?

  • Hundreds of customers use new fare and save up to 50 per cent on the cost of an average advance single ticket price
  • Fare aimed at customers who have flexible schedules
  • Secret fare allows customers to travel Nottingham to London or Derby to London for as little as £12  
Skegness Summer

Book in advance and scoop a summer Skegness bargain: Still thousands of £7.70 tickets still available

  • EMR advising customers from Nottingham to book their trip to Skegness in advance and get a seaside bargain
  • 3,500 Advance Single tickets up for for grabs at £7.70
  • Customers who book in advance also get priority boarding 
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Business customers could save thousands using new corporate season ticket

  • New season ticket could save corporate customers thousands 
  • Customers can also buy tickets through EMR TRAX - an online booking platform
  • EMR TRAX includes number of other helpful features
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Mad on the fab four, love modern art or live for football? Visit Liverpool for as little as £4 with EMR's new Secret Fare

  • Travel from Sheffield to Liverpool from just £4 with new Secret Fare 
  • New Fare allows customers to save up to 50 per cent on the cost of an average single advance ticket price
  • Fare aimed at customers who have flexible schedules
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Save up to 50 per cent with EMR's new Secret Fare

  • New Secret Fare allows customers to save up to 50 per cent on the cost of an average advance single ticket price
  • Fare aimed at customers who have flexible schedules
  • Get from Nottingham to London or Derby to London for as little as £12  
EMR Fleet Regional - Class 170 train sitting on platform at Nottingham Station

Up to 40% off: Cheaper fares now available on Nottingham to Lincoln route

  • Advance Purchase tickets launched on regional route 
  • Customers can now save up to 40 per cent when they book in advanced 
  • Tickets will allow operator to sell cheaper tickets at quieter times - moving demand away from current busy services 
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Scoop a seaside bargain: Get to Skegness from Nottingham for less than the price of a full English Breakfast

  • EMR urging customers from Nottingham to book their trip to Skegness in advance and scoop a seaside bargain
  • 6,900 Advance Single tickets up for for grabs at £7.70, with 3,450 Advance Return tickets available for just £15.40 
  • Butlin’s has early summer breaks from £89
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Customers invited to Sheffield station to learn how to use digital tickets

  • Customers invited to Sheffield station to learn how to use digital tickets
  • EMR staff will be available to demonstrate how to use digital products
  • Free event will take place at Sheffield station on Friday, May 17, 10am - 3pm
  • Customers will be shown how to download the EMR app, buy digital tickets and use smartcards