News
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EMR Regional customers to benefit from Smart Kiosks with real-time information screens
- New real-time information screens fitted at stations as part of Smart Kiosk installation project
- 14 stations across regional network receive screens
- Customers able to access real-time arrival and departure times
More than 7,000 customers upgrade to First Class since new app launched
- 7,078 customers use Seatfrog app in the last six months
- Auction begins 24 hours before journey and up to 30 minutes before departure
- Bids are free and upgraded ticket sent straight to customers' phone
Fare dodgers: Fines to increase to £100 from Monday
- Penalty Fare to increase from Monday, 23 January
- Fraudulent travellers fined £100, plus the price of the full single fare applicable to their intended journey
- Raise in Penalty Fare taking place across the industry - affecting all train operators