News
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Fraudulent travellers beware: More than £600k recovered from fare evaders
- More than 11,000 unpaid fares recovered
- 2,033 fines progressed to court
- EMR committed to tackle fare evasion which ultimately costs rail customers and taxpayers
Derby Station road improvements: EMR customers advised to leave extra time to park
- Resurfacing works on roads around Derby Station's main entrance to begin on Monday, 10 July
- Journey times to the station may take longer
- Access to station, Zone 1, and Zone 3 car parks not affected
Travel smoothly this summer: EMR launches multi-modal journey planner
- EMR launch seamless door-to-door journey planner
- Planner allows customers to choose journey based on journey time, environmentally friendly options or health benefits
- Alongside rail, the suggested journey options also include all modes of transport
Cutting the waste: EMR upgrade printers to allow half a million tickets to be recycled
- Staff on board will now issue paper tickets
- More than 600,000 tickets can now be recycled
- £116,000 initiative cuts down waste and reduces impact on environment
EMR launch new and improved cycle reservation system
- New cycling reservation system allows customers to quickly book space
- Customers can now book cycling reservation at same time as buying ticket
- System introduced following customer feedback
EMR launch Luton Airport Express - travel from London to the airport in 32 minutes from just £10
- Travel from London St Pancras to London Luton Airport in as little as 32 minutes, every 30 minutes
- Fares start from just £10 - including the price of DART ticket
- Trains have ample luggage space, accessible toilets and free WiFi
EMR to invest £374,000 in cycling facilities across its regional network
- New facilities will be installed across Nottinghamshire, Lincolnshire, Derbyshire, Staffordshire and Cheshire
- Works include four new cycling shelters
- Security measures such as CCTV and energy efficient lighting also included in the project
EMR partners with Olio in scheme to cut food waste
- EMR partners with Olio to redistribute surplus food
- Food will go to help feed more people in crisis in the local community
Customers enjoy first chance to try out EMR's new Intercity train seats
- Customers at Nottingham, Derby and Sheffield try out seats that will be used in EMR's new Aurora fleet
- Positive reaction from customers to bespoke design and features
- Leicester and East Midlands Parkway customers will also get the chance to try new seats
EMR to introduce electric vehicle charging points at Loughborough station
- Four charging points to be fitted near station car park entrance
- Pay as you go system – customers only pay for the electricity used
- App technology will allow users to remotely check if the charging point is available