News
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EMR announces Summer Sale - with more than 100,000 discounted tickets up for grabs
- Summer Sale tickets will be available from today - July 3
- Tickets will be on a first-served basis but will not be limited to one per person
- Tickets must be purchased in advance and are only one way

Fare dodgers: EMR issue warning over 'no battery' excuse
- EMR reminds customers to have sufficient phone battery power to allow the presentation of e-ticket and railcards
- Ticket gateline staff have access to phone chargers and could ask customers to charge device
- If charging not possible, customers required to buy another ticket or face £100 penalty fare

Tackling fare evaders: EMR's new s-tickets make it harder for fraudsters
- Barcode season tickets (S-tickets) hinder fraudster attempts
- S-tickets cut down on fare evaders being able to screenshot and share tickets
- New system helps protect taxpayers' money

EMR Regional customers to benefit from Smart Kiosks with real-time information screens
- New real-time information screens fitted at stations as part of Smart Kiosk installation project
- 14 stations across regional network receive screens
- Customers able to access real-time arrival and departure times

More than 7,000 customers upgrade to First Class since new app launched
- 7,078 customers use Seatfrog app in the last six months
- Auction begins 24 hours before journey and up to 30 minutes before departure
- Bids are free and upgraded ticket sent straight to customers' phone

Fare dodgers: Fines to increase to £100 from Monday
- Penalty Fare to increase from Monday, 23 January
- Fraudulent travellers fined £100, plus the price of the full single fare applicable to their intended journey
- Raise in Penalty Fare taking place across the industry - affecting all train operators