News
41 items found, showing page 1 of 4
Christmas 2024: Vital engineering works to allow the introduction of EMR's new fleet will significantly affect services over festive period
- Customers travelling between Saturday, 21 and Sunday, 29 December urged to check their journeys in advance
- Journey times will be significantly longer with rail replacement buses and amended timetables in place
- No EMR services will run between London St Pancras and Bedford - in both directions
- Customers travelling north from London will need to take a train from London Euston to Milton Keynes
- Customers travelling south to London St Pancras will transfer to rail replacement buses, which will operate between Bedford and Milton Keynes. From there, customers can continue their journey into London Euston via the West Coast Main Line
- As usual there will be no services at all on Christmas Day and Boxing Day
EMR announces updates to its mobility scooter policy
- EMR has updated its mobility scooter policy to better accommodate a wider range scooters
- Changes are informed following consultations with accessibility specialists, customers and EMR’s safety team
- Customers using mobility scooters must still obtain a permit prior to boarding or apply for a temporary permit
- Foldable scooters can be carried as luggage without a permit
EMR Summer Sale extended for another week: Save big on routes to London, Manchester, Norwich, and many more
- Summer Sale tickets are now available to buy until Sunday, August 4
- Save big tickets to visit Sheffield, London, Manchester, Norwich, Liverpool plus many other destinations
- Tickets will be on a first-served basis and must be purchased in advance
EMR offers free 'Baby on Board' badges to support expectant mothers
- EMR to offer free 'Baby on Board' badges
- Idea suggested by staff who work on the trains
- Provides a clear, respectful signal, helping to eliminate any discomfort and promote kindness
EMR TALK Cards prove popular with more than 500 being issued in the first six months
- Free cards are a handy aid for customers to quickly communicate their needs to staff
- Cards are available to order through EMR's website or Customer Service Centre
- Two new cards launched, as well as digital downloads
Customers invited to Leicester station to learn how to use digital tickets
- Customers invited to Leicester station to learn how to use digital tickets
- EMR staff will be available to demonstrate how to use digital products
- Free event will take place at Leicester station on July 19, 10am to 3pm
- Customers will be shown how to download the EMR app, buy digital tickets and use smartcards
Nottingham station opportunity: Start your own business or move to a prime location with more than seven million visitors a year
- Location perfect for café, takeaway or shop
- Unit in prominent position on Platform 4
Business customers could save thousands using new corporate season ticket
- New season ticket could save corporate customers thousands
- Customers can also buy tickets through EMR TRAX - an online booking platform
- EMR TRAX includes number of other helpful features
Save up to 50 per cent with EMR's new Secret Fare
- New Secret Fare allows customers to save up to 50 per cent on the cost of an average advance single ticket price
- Fare aimed at customers who have flexible schedules
- Get from Nottingham to London or Derby to London for as little as £12
EMR teach more than 45,000 pupils about rail safety and urge further schools to get involved
- EMR has provided 45,000 school pupils lessons in rail safety
- As part of Rail Safety Week it is urging more schools to sign up to the Rail Safety Pathway
- EMR will be holding three roadshows during Rail Safety Week - in Nottingham, Loughborough and Sleaford
Hop On, Hop Off: EMR celebrates Beer Day Britain by sharing pub crawl near stations
● EMR is celebrating some of the great pubs and breweries near its stations on the Midland Mainline
● It comes as the nation marks Beer Day Britain
● Raise a glass with EMR, support your local and say cheers to beer
EMR's new intercity fleet: EMR documentary wins international award
- EMR Aurora documentary wins international award
- The video, which was created by Alchemy Films, won the Longform Documentary category at the Vega Awards
- Episode explores features customers will enjoy when fleet enters into service
- Designers, suppliers and EMR staff provide insight into the process of creating comfortable and practical interiors