News

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Customer information screens-3

EMR to invest £1 million on new customer information screens

  • EMR launch project to install 166 information screens across stations in the East Midlands 
  • 25 interactive information screens will also be fitted 
  • Interactive screens offer accessibility and local information - such as onward travel options or tourist information
  • New screens will help customers better access and understand information during disruption
Services By Strike

Rail strikes: EMR services significantly reduced on 20 and 22 July

  • On Thursday, 20 July and Saturday, 22 July, many of EMR's routes will be reduced to one train an hour
  • Trains will only run between 07:30 - 18:30 - with last departures starting between 15:00 and 16:30
  • Between Monday, 17 July, and Saturday, 22 July, there will also be a number of train cancellations due to action short of a strike by the ASLEF union - this could be as late as 22:00 the day before customers travel
  • Customers are being advised to travel by rail only if absolutely necessary
Skegness this summer 2

The start of Skegness Summer: Customers urged to book in advance to guarantee their space to the seaside

  • Customers can book in advance to guarantee their space to the seaside
  • Queuing systems will be in place at Nottingham and Skegness, however customers with pre-booked tickets will be able to join the fast track queue.
  • Guidance applies to travel between July 9 and September 9
  • Direct bus services to Butlins and Ingoldmells will also be offered from Boston and Grantham
  • EMR will also run a number of Skegness Summer Special services which will start at Derby. 
Derby station-3

Derby Station road improvements: EMR customers advised to leave extra time to park

  • Resurfacing works on roads around Derby Station's main entrance to begin on Monday, 10 July 
  • Journey times to the station may take longer 
  • Access to station, Zone 1, and Zone 3 car parks not affected 
EMR Fleet Regional - Class 170 train sitting on platform at Nottingham Station

Travel smoothly this summer: EMR launches multi-modal journey planner

  • EMR launch seamless door-to-door journey planner
  • Planner allows customers to choose journey based on journey time, environmentally friendly options or health benefits
  • Alongside rail, the suggested journey options also include all modes of transport
East Midlands Railway

May timetable change: EMR to reintroduce more services between Nottingham and Mansfield Woodhouse

  • 22 services reintroduced on Saturdays on the Robin Hood Line 
  • Change will provide customers the choice of two trains an hour 
  • Move will help support businesses and leisure trips 
Skegness this summer 2

EMR offers customers chance to guarantee their space to Skegness this Summer

  • Customers can book in advance to guarantee their space to the seaside
  • Queuing systems will be in place at Nottingham and Skegness, however customers with pre-booked tickets will be able to join the fast track queue.
  • Guidance applies to travel between July 9 and September 9
  • Direct bus services to Butlins and Ingoldmells will also be offered from Boston and Grantham
  • EMR will also run a number of Skegness Summer Special services which will start at Derby. 
East Midlands Railway

Boost for regional customers as EMR set to reintroduce services between Leicester and Lincoln

  • Six weekday and eight Saturday services to be reintroduced
  • Increase part of May timetable change 
  • Reintroduction good news for businesses and communities along the route 
East Midlands Railway

May timetable change: EMR set to reintroduce weekday and Saturday services between Matlock and Nottingham

  • 53 direct services between Matlock and Nottingham to be reintroduced 
  • Changes to take affect from Sunday, May 21 
  • Good news for customers and businesses on the line 
1st Bay 05

Customers enjoy first chance to try out EMR's new Intercity train seats

  • Customers at Nottingham, Derby and Sheffield try out seats that will be used in EMR's new Aurora fleet 
  • Positive reaction from customers to bespoke design and features 
  • Leicester and East Midlands Parkway customers will also get the chance to try new seats
Close up of real-time

EMR Regional customers to benefit from Smart Kiosks with real-time information screens

  • New real-time information screens fitted at stations as part of Smart Kiosk installation project
  • 14 stations across regional network receive screens 
  • Customers able to access real-time arrival and departure times