News
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Reminder: Hope Valley Upgrade works to affect EMR Regional and Intercity routes for nine days
- Hope Valley Upgrade will affect EMR regional and intercity services for nine days from Saturday, March 16
- Service between Sheffield and Manchester and between Sheffield / Derby and London St Pancras affected
- Rail replacement buses will operate between Sheffield and Stockport on regional route
- EMR's Sheffield / Derby – London St Pancras route will have an increased journey time by up to 20 minutes
Save up to 34% when you travel together: EMR expand GroupSave ticket to Barton Line
- EMR introduce new Groupsave ticket to Barton Line
- Customers can save up to 34% off adult ticket price when they travel in a group
- Children can travel for as little as £1 each as part of ticket offer
- Great way to see different attractions on the line
Derby Zone 1 Car Park and Railway Terrace: Intermittent closures in March to allow access for road improvements
- Zone 1 Car Park and Railway Terrace will be closed intermittently during March
- On days of closure, customers can use Zone 2 and Zone 3 Car Parks
- Buses serving the station will be diverted and use different stops
- Customers urged to check website and allow extra time to make journey
EMR's new intercity fleet: First reveal of Aurora's interiors
- EMR unveil first glimpse of new Aurora interiors
- Video explores features customers will enjoy when fleet enters into service
- Designers, suppliers and EMR staff provide insight into the process of creating comfortable and practical interiors
Intercity seat refurbishment: More than 1,200 seats completed
- Three million pound project which will see more than 5,400 seats refurbished is progressing well
- The project will deliver a great improvement for EMR customers
- 25 of the 27 trains now include carriages with new seat covers and padding
- Refreshes fleet for its life after the Midland Main Line
EMR's Apprentice of the Year: Nottingham engineer scoops award
- EMR's Apprentice of the Year announced
- Judges praised winner's commitment to always help customers
- Winner urges others to apply to become apprentices
Bridge strikes: EMR urges HGV drivers to know their vehicle's height after last year saw 54 crashes across its network
- 54 vehicles struck railway bridges last year
- Incidents risk safety of driver, staff and train customers - they can also lead to lengthy rail delays
- EMR has shared 2023's top 10 hit bridges in its region to help raise awareness
- One bridge in Mansfield has been hit 40 times in the last 10 years - roughly once every 90 days
EMR launches British Sign Language service to help deaf customers
- Deaf customers will be able to get support by accessing British Sign Language service
- Service will allow customers to get information about their journey and answer any questions during disruption
Rail strikes: Customers warned of significant disruption
- EMR unable to run any services on Saturday, February 3 due to industrial action by the ASLEF union
- Strikes are part of a programme of industrial action affecting 18 train companies between Monday, 29 January and Tuesday, 6 February.
- Sunday, 4 February no EMR Connect services will operate and engineering works will affect some EMR Regional and Intercity routes
EMR joins forces with tech firm on groundbreaking safety project
- EMR collaborates with tech firm to trial groundbreaking monitoring software
- Project funded by Department for Transport (DfT) and Innovate UK's First of Kind scheme
- New approach allows more efficient and safer working at depots
Package for Sandy: EMR hand out 240 products since launch of period dignity scheme
- Train company provided 240 free sanitary products to customers since August
- Customers can ask staff for them or use the phrase ‘Package for Sandy’ at the supervisor’s office to be given a pack discreetly
- Sanitary products are all carbon-neutral and designed to reduce plastic waste
EMR recognised as a Top Employer 2024
- Eighth consecutive year it has secured certification
- Certification awarded to outstanding employers committed to people-oriented practice