News

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EMR Stations Derby Station - Gateline at front of station with info boards in background

Fare dodgers: EMR issue warning over 'no battery' excuse

  • EMR reminds customers to have sufficient phone battery power to allow the presentation of e-ticket and railcards
  • Ticket gateline staff have access to phone chargers and could ask customers to charge device
  • If charging not possible, customers required to buy another ticket or face £100 penalty fare
East Midlands Railway

May timetable change: EMR set to reintroduce weekday and Saturday services between Matlock and Nottingham

  • 53 direct services between Matlock and Nottingham to be reintroduced 
  • Changes to take affect from Sunday, May 21 
  • Good news for customers and businesses on the line 
Important Service Update-1

London services expected to be extremely busy this weekend: EMR Customers urged to plan ahead and check plans

  • Rail passengers advised to plan ahead as engineering work affects services
  • Intercity and Connect services to be significantly affected 
  • London Marathon and FA Cup semi-final events will mean services particularly busy 
  • Customers should expect queuing systems to be in place at key locations
  • Football fans urged to travel home as early as possible
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EMR launch Luton Airport Express - travel from London to the airport in 32 minutes from just £10

  • Travel from London St Pancras to London Luton Airport in as little as 32 minutes, every 30 minutes
  • Fares start from just £10 - including the price of DART ticket
  • Trains have ample luggage space, accessible toilets and free WiFi 
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EMR's Community Fund helps provide vital mental health support to young adults

  • Community Fund supports vital mental health project 
  • Wolfpack Project helps young adults in Mansfield and Nottingham
  • Sessions will help participants to build bonds and create a social support network
EMR Stations Derby Station - Gateline at front of station with info boards in background

Tackling fare evaders: EMR's new s-tickets make it harder for fraudsters

  • Barcode season tickets (S-tickets) hinder fraudster attempts 
  • S-tickets cut down on fare evaders being able to screenshot and share tickets 
  • New system helps protect taxpayers' money
Disabilty Football for All

EMR's Community Fund helps support football league for children and adults with additional needs

  • Community Fund supporting Disability Football for All in the East Midlands
  • League caters for players with additional needs 
  • Funding will help pay for referees, pitch fees, equipment and volunteer expenses 
Services By Strike

Rail strikes and engineering work: EMR confirm reduced services for Saturday, 18 March

  • Services will be reduced on Thursday, 16 March and Saturday, 18 March
  • EMR services will operate between 0730 and 1830 only
  • Special shuttle service will run on Saturday to allow customers to attend Uttoxeter's Midlands Grand National  
  • Saturday services on Intercity and Connect routes affected by engineering works
  • Customers should ensure they check the time of their last return train before travelling
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EMR to invest £374,000 in cycling facilities across its regional network

  • New facilities will be installed across Nottinghamshire, Lincolnshire, Derbyshire, Staffordshire and Cheshire
  • Works include four new cycling shelters 
  • Security measures such as CCTV and energy efficient lighting also included in the project 
Olio

EMR partners with Olio in scheme to cut food waste

  • EMR partners with Olio to redistribute surplus food
  • Food will go to help feed more people in crisis in the local community
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Customers enjoy first chance to try out EMR's new Intercity train seats

  • Customers at Nottingham, Derby and Sheffield try out seats that will be used in EMR's new Aurora fleet 
  • Positive reaction from customers to bespoke design and features 
  • Leicester and East Midlands Parkway customers will also get the chance to try new seats
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EMR Regional customers to benefit from Smart Kiosks with real-time information screens

  • New real-time information screens fitted at stations as part of Smart Kiosk installation project
  • 14 stations across regional network receive screens 
  • Customers able to access real-time arrival and departure times