News
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Customers invited to Nottingham station to learn how to use digital tickets
- EMR staff will be available to demonstrate how to use digital products
- Free event will take place at Nottingham station on Friday, March 22 from 10:00 until 15:00
- Customers will be shown how to download the EMR app, buy digital tickets and use smartcards
Passionate about gardening and wildlife conservation? Volunteer at East Midlands Parkway and Loughborough Stations
- EMR seeking station adopters for East Midlands Parkway and Loughborough Station
- Volunteers especially needed with interest in gardening and wildlife conservation
Accessible Journey Planning: EMR unveils more virtual tours of stations
- New virtual tours created for Corby, Wellingborough, Long Eaton, Loughborough, Chesterfield, Market Harborough and East Midlands Parkway
- The tours allow customers to plan their journey through stations
- Customers able to explore public areas including toilets, platforms, car parks and drop-off locations
- Project informed by EMR's Accessibility Panel
EMR celebrate International Women's Day by running special all female service
- EMR operated special all female service to mark International Women's Day
- Member's from EMR’s Women’s Employee Network all joined the service to help promote the day
- Customers were given special cupcakes and free Margo plush toy
- Event aimed to raise awareness about opportunities for females in the rail industry
Reminder: Hope Valley Upgrade works to affect EMR Regional and Intercity routes for nine days
- Hope Valley Upgrade will affect EMR regional and intercity services for nine days from Saturday, March 16
- Service between Sheffield and Manchester and between Sheffield / Derby and London St Pancras affected
- Rail replacement buses will operate between Sheffield and Stockport on regional route
- EMR's Sheffield / Derby – London St Pancras route will have an increased journey time by up to 20 minutes
Save up to 34% when you travel together: EMR expand GroupSave ticket to Barton Line
- EMR introduce new Groupsave ticket to Barton Line
- Customers can save up to 34% off adult ticket price when they travel in a group
- Children can travel for as little as £1 each as part of ticket offer
- Great way to see different attractions on the line
Derby Zone 1 Car Park and Railway Terrace: Intermittent closures in March to allow access for road improvements
- Zone 1 Car Park and Railway Terrace will be closed intermittently during March
- On days of closure, customers can use Zone 2 and Zone 3 Car Parks
- Buses serving the station will be diverted and use different stops
- Customers urged to check website and allow extra time to make journey
EMR's new intercity fleet: First reveal of Aurora's interiors
- EMR unveil first glimpse of new Aurora interiors
- Video explores features customers will enjoy when fleet enters into service
- Designers, suppliers and EMR staff provide insight into the process of creating comfortable and practical interiors
Intercity seat refurbishment: More than 1,200 seats completed
- Three million pound project which will see more than 5,400 seats refurbished is progressing well
- The project will deliver a great improvement for EMR customers
- 25 of the 27 trains now include carriages with new seat covers and padding
- Refreshes fleet for its life after the Midland Main Line
EMR's Apprentice of the Year: Nottingham engineer scoops award
- EMR's Apprentice of the Year announced
- Judges praised winner's commitment to always help customers
- Winner urges others to apply to become apprentices
Bridge strikes: EMR urges HGV drivers to know their vehicle's height after last year saw 54 crashes across its network
- 54 vehicles struck railway bridges last year
- Incidents risk safety of driver, staff and train customers - they can also lead to lengthy rail delays
- EMR has shared 2023's top 10 hit bridges in its region to help raise awareness
- One bridge in Mansfield has been hit 40 times in the last 10 years - roughly once every 90 days
EMR launches British Sign Language service to help deaf customers
- Deaf customers will be able to get support by accessing British Sign Language service
- Service will allow customers to get information about their journey and answer any questions during disruption