News

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Services By Strike

Strike action: No EMR services on Saturday, September 30 and Wednesday, October 4

  • No services on Saturday, September 30 and Wednesday, October 4, due to industrial action by ASLEF
  • Action short of a strike could also lead to late notice cancellations
  • Customers are strongly advised to regularly check if their train is running before setting off
East Midlands Railway

More than 25,000 EMR customers take advantage of Seatfrog - saving 60 per cent on a 1st Class ticket

  • Seatfrog app allows customers to bid for First Class upgrade
  • Since its launch with EMR 25,510 customers have used the service 
  • Over the last six months customers have saved up to 60 per cent on the price of the 1st class ticket
  • Auction begins 24 hours before journey and up to 30 minutes before departure
  • Bids are free and upgraded ticket sent straight to customers' phone
BBC Radio Two in the Park

EMR issues travel advice to BBC Radio 2 festival-goers

  • EMR urging customers to leave enough time to walk from the venue to the station
  • Extra carriages will be used to help accommodate the increased numbers 
  • More than 75,000 people expected at the festival
  • EMR services are expected to be very busy 
Sheffield 3

Join the EMR Sheffield Disability and Inclusion Group: Shape the future of train travel accessibility

  • Operator looking for members of the public to join disability and inclusivity group 
  • Group will help inform, advise and influence the train operator on good practice and appropriate policies
  • Applicants must have lived experience of disabilities, caring responsibilities, or inclusivity.
Services By Strike

Rail strike reminder: No services on Friday and significantly reduced services on Saturday

  • No services on Friday, September 1
  • Significantly reduced services on Saturday, September 2
  • Trains will only run between 06:30 - 18:30 - with last departures starting between 15:00 and 16:30
  • Customers are being advised to travel by rail only if absolutely necessary during strike action 
2-Compartment-on-the-Wall

Package for Sandy: EMR launch customer period dignity scheme

  • Train company to offer customers free sanitary products to customers
  • Customers can use the phrase ‘Package for Sandy’ at the supervisor’s office, to be given a pack discreetly.
  • Sanitary products are all carbon-neutral and designed to reduce plastic waste
EXTC00445 Strike Graphics - 26AUG 1-2 SEP 2023-V2

Rail strike reminder: EMR services significantly reduced for next two Saturdays and no services on Friday, September 1

  • Members from the RMT Union will strike on Saturday, 26 August and Saturday, 2 September
  • Trains will only run between 06:30 - 18:30 - with last departures starting between 15:00 and 16:30
  • Customers are being advised to travel by rail only if absolutely necessary during strike action
  • Due to a number of big events including, Manchester United vs Nottingham Forest and Manchester Pride, services during the Bank Holiday Weekend are likely to be very busy
  • No services will run on Friday, September 1 
Services By Strike

Bank Holiday rail strike: EMR services significantly reduced on Saturday, 26 August

  • Members from the RMT Union will strike on Saturday, 26 August and Saturday, 2 September
  • Trains will only run between 06:30 - 18:30 - with last departures starting between 15:00 and 16:30
  • Customers are being advised to travel by rail only if absolutely necessary during strike action 
  • On Sunday 27 August, EMR's Intercity and Connect services are likely to be very busy due engineering works on the East Coast Mainline 
Donation to roundabout -  Debbie Atha, EMR's Customer Experience Development Manager (left) with Emily Bush, Roundabout’s Fundraising Manager and on the right is Denise Lawrenson, Roundabout’s Events Fundraiser.

EMR donates kitchen equipment to Sheffield homeless charity

  • More than 500 pieces of kitchen equipment donated to Roundabout  
  • Equipment was previosuly used on the operator's HST fleet 
  • The donation will help young people as they set up home