News

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East Midlands Railway

More than 130,000 journeys made by customers saving big on EMR’s newest Advance Purchase regional routes

  • More than 130,000 regional Advance Purchase tickets sold on the Derby to Crewe and Nottingham to Lincoln routes
  • Advance Purchase tickets allow travellers to save up to 60% on their journey
  • EMR is exploring opportunities to introduce Advance Purchase fares on other regional routes
Apprentice of the Year 2025

A rising star in rail: EMR announces its Apprentice of the Year

  • EMR's Apprentice of the Year announced
  • Winner praised for her commitment to learning and leadership
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Simpler, Smoother, Speedier: Better facilities and a more convenient experience as EMR upgrades London St Pancras International

  • EMR has opened a new Travel Centre and Assistance Lounge at London St Pancras International 
  • New centre serves as a one-stop shop for all ticketing and travel enquiries 
  • EMR has also increased the number of ticket gates at the station speeding up the boarding and exiting process 
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Rails of Sheffield to open new store in city's station

  • Rails of Sheffield to open new store at the city's station 
  • Store to be situated close to the taxi rank and will offer a range of railway products
  • Set to open next month
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EMR to close access to platforms via Nottingham station's footbridge to validate the benefits identified in recent pilot

  • Access to platforms via Nottingham station's footbridge will be closed next month
  • A recent pilot showed a significant increase in revenue during the footbridge closure—equating to a possible £1.1m per year 
  • There was also a significant improvement in safety and security at the station—including three suicidal interventions
  • The right of way connecting the two streets will be maintained, as will access to the tram
  • Customers will need to use the main entrance of the station and are advised to leave extra time to reach their platform
  • The closure will be regularly reviewed
Wristbands

From TALK Cards to Wristbands: EMR expands accessibility efforts

• EMR launches new wristbands to help customers with specific communication needs
• The wristbands come in five distinct designs and complement popular TALK cards
• Available free of charge via EMR's website or by contacting its Customer Service Centre

East Midlands Railway Top Employers

East Midlands Railway recognised as a Top Employer 2025

  • Ninth consecutive year it has secured certification
  • Certification awarded to outstanding employers committed to people-oriented practice
East Midlands Railway

Temporary car park closures announced at Alfreton station to allow major accessibility upgrade work

  • Alfreton station car park to be closed overnight during the next four weekends 
  • Closure to allow major improvement works to take place 
  • Two new lifts will be installed as part of the Department for Transport's ‘Access for All’ scheme
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Earn, learn, and thrive: EMR launches 2025 Fleet Engineer apprenticeship opportunities

  • EMR launches recruitment drive for Fleet Engineer Apprentices across Nottingham and Derby
  • Positions offer practical experience working at maintenance depots in either Derby or Nottingham
Brew Monday

All aboard the Brew Train: EMR joins Samaritans to get people chatting over a cuppa

• EMR is joining Samaritans to tackle Blue Monday over a cuppa
• The operator will be running a special Brew Train, handing out free drinks and providing information on support
• Stands will also be in place at Derby station to promote Brew Monday and Andy's Man Club

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Rail Sale begins today with 100,000 cheap EMR tickets on offer

  • Rail Sale tickets will be on sale from today (Tuesday, 14 January) until Monday, 20 January 2025
  • Tickets will be on a first-served basis but will not be limited to one per person
  • Tickets can be purchased for travel between Tuesday, 21 January and Monday, 31 March 2025
  • Tickets must be purchased in advance and are only valid one way