News

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A love letter to Sheffield: EMR launches competition to win Standing at the Sky’s Edge Musical Tickets

  • Like, share and follow an EMR Instagram account post for chance to win tickets to award winning musical
  • Features songs by singer-songwriter Richard Hawley and a poignant book by Chris Bush
  • Prize includes free 1st Class return tickets to London from Sheffield 
  • EMR customers also able to save up to 48 per cent on the price of a show's ticket for a limited time
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Luton Airport Express: More than 575,000 customers use service since the launch of the Luton DART

  • More than 575,000 travel on Luton Airport Express in the last year 
  • Fare price, speed and convenience have proven very popular with travellers 
  • Growth of 52 per cent more than year before the service linked up with the Luton DART 
  • More good news for customers as Class 360 train refurb begins - meaning new interiors and more luggage space 
SPICY CHICKEN PEPPER FOCCCIA BANNER

EMR introduces new sandwiches, snacks and wraps to its First Class menu

  • EMR launches new Spring food menu for First Class customers
  • It sees EMR partner with The Soho Sandwich Company
  • Fresh selection includes focaccia signature sandwiches, wraps and vegan options
EMR Fleet Regional - Class 170 train sitting on platform at Nottingham Station

EMR Regional: Auto-announcements improve customer information

  • Auto-announcements introduced on EMR Regional routes 
  • Announcements provide consistent and important information 
  • Introduction allows staff member on board more time to assist customers  
East Midlands Railway

Rail strikes: Customers warned of significant disruption

  • EMR unable to run any services on Friday, 5 April, due to industrial action by ASLEF 
  • On Saturday, 6 April, EMR will be operating an amended timetable between Liverpool Lime Street and Sheffield
  • Strikes are part of a programme of industrial action affecting 18 train companies 
  • Overtime ban between Thursday, 4 and Saturday, 6 April, and between Monday, 8 and Tuesday, 9 April.
  • Customers are advised to check their full journey, including first and last trains, before travelling.
Community Rail Awards

EMR and partners scoop community rail accolades

  • EMR and partners awarded three prizes at Community Rail Awards 
  • Routes of Remembrance, Longton Station Adopters and Beds & Herts Community Rail Partnership win accolades 
Gold standard

EMR first train operator to be awarded Diversity and Inclusion Gold Standard

• EMR awarded Gold Standard accreditation for Diversity and Inclusion
• First train company in the country to achieve Gold Standard
• EMR praised for its employee run Network Groups, use of data and strong Diversity and Inclusion (D&I) strategy

Class 222

Travelling with us this Easter? Here are the things to remember

  • EMR issuing advice to customers who are travelling over the Easter Period 
  • Intercity and Connect services likely to be busier than normal due to closure of West Coast Mainline 
  • New queuing systems will be in place at St Pancras International - with reservations taking priority 
  • Customers recommended to allow extra time for their journey
Luton Airport Express

The Big Regional Refurb: EMR announce start of £60 million project to revamp regional fleet

  • £60 million programme to revamp EMR's Connect and Regional fleet has begun
  • Programme will see Class 360, Class 158 and Class 170 trains refurbished 
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Customers invited to Nottingham station to learn how to use digital tickets

  • EMR staff will be available to demonstrate how to use digital products
  • Free event will take place at Nottingham station on Friday, March 22 from 10:00 until 15:00
  • Customers will be shown how to download the EMR app, buy digital tickets and use smartcards
East Midlands Railway

Passionate about gardening and wildlife conservation? Volunteer at East Midlands Parkway and Loughborough Stations

  • EMR seeking station adopters for East Midlands Parkway and Loughborough Station
  • Volunteers especially needed with interest in gardening and wildlife conservation