News
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Transport UK and EMR open new Assisted Travel Lounge at Derby Station
- Lounge provides focal point for customers who require assistance
- Designed to be spacious and relaxing
- Newly installed Customer Information Screen provides larger, clearer updates
A new dawn breaks as Transport UK and EMR confirms first Aurora train will enter service this December
- Transport UK and EMR confirm first Aurora from new £400 million fleet will begin running this December
- New trains provide more seats, modern, spacious interiors and enhanced accessibility features
- The state-of-the-art Hitachi Rail built fleet will transform the experience of customers as they travel on the Midland Main Line
Culinary journeys: EMR staff share special recipes to celebrate diversity
- EMR staff create special cookbook to celebrate their diverse backgrounds
- The book was drafted using recipes from EMR's Race & Culture Equality (RACE) Employee Network
- Its launch has been timed to coincide with Black History Month
An art studio, start-up space or office for a community organisation: EMR is offering tenants generous rates for new office units in Boston station redevelopment
- EMR seeking tenants for spaces in exciting multi-million-pound station revamp
- Space could suit many different businesses and is just minutes from the town centre
- Tenants will be offered low-cost leases to help new ventures get started
So Solid Success: EMR’s Luton Airport Express campaign scoops top award
- EMR and partners win Campaign of the Year at the National Transport Awards
- Award given for their Luton Airport Express campaign based on the iconic So Solid Crew track 21 seconds
- Campaign reimagined song to highlight the time it takes to get from London to the London Luton Airport
EMR showcases artwork inspired by historic Loughborough station Images
- Then & Now project recreates historic photographs of Loughborough station
- The artwork was created to mark 200 years of the Railway and National Inclusion Week
Automatic Number Plate Recognition technology to be introduced at several EMR station car parks
- Automatic Number Plate Recognition (ANPR) to be introduced at several stations across the network
- Roll-out will begin this month, starting with East Midlands Parkway and Leicester
- Customers will be required to pay on arrival and will be charged a day rate - as is the case currently
- Blue Badge holders will continue to park free of charge but must register their vehicle in advance
- Many ways to pay - providing the customer flexibility and convenience
EMR becomes first train operator in the country to claim Investing in Volunteers accolade
- EMR has been recognised for excellence in supporting volunteers
- First train operator in England to achieve Investing in Volunteers standard
Cutting-edge rail ticket technology to be trialled across the Midlands and North
- New location-based digital ticketing trial starts on East Midlands Railway between Leicester, Derby and Nottingham
- Passengers taking part will pay the best fare for their journey by checking in and out on an app tracking their travel
- New location-based digital ticketing trial starts on East Midlands Railway between Leicester, Derby and Nottingham
East Midlands Railway announces expansion of Penalty Fare Routes to help reduce fare evasion
- EMR is expanding its network of Penalty Fare Routes to reduce fare evasion and protect taxpayers money
- The extension is covering Belper to Matlock, Nottingham – Crewe (extension of the existing route between Nottingham and Derby), Nottingham – Liverpool (in line with TransPennine Express and Northern’s existing Penalty Fare route) and Peterborough – Doncaster
Travelling with EMR this August Bank Holiday weekend – Here’s what you need to know
- Customers advised to plan ahead and allow extra time for their journey
- Services will be busier due to engineering works on the East Coast Main line and industrial action affecting CrossCountry
- Customers reminded when travelling with luggage to only bring what they are comfortable to carry themselves