News
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Rails of Sheffield to open new store in city's station
- Rails of Sheffield to open new store at the city's station
- Store to be situated close to the taxi rank and will offer a range of railway products
- Set to open next month

EMR to close access to platforms via Nottingham station's footbridge to validate the benefits identified in recent pilot
- Access to platforms via Nottingham station's footbridge will be closed next month
- A recent pilot showed a significant increase in revenue during the footbridge closure—equating to a possible £1.1m per year
- There was also a significant improvement in safety and security at the station—including three suicidal interventions
- The right of way connecting the two streets will be maintained, as will access to the tram
- Customers will need to use the main entrance of the station and are advised to leave extra time to reach their platform
- The closure will be regularly reviewed

From TALK Cards to Wristbands: EMR expands accessibility efforts
• EMR launches new wristbands to help customers with specific communication needs
• The wristbands come in five distinct designs and complement popular TALK cards
• Available free of charge via EMR's website or by contacting its Customer Service Centre

East Midlands Railway recognised as a Top Employer 2025
- Ninth consecutive year it has secured certification
- Certification awarded to outstanding employers committed to people-oriented practice

Temporary car park closures announced at Alfreton station to allow major accessibility upgrade work
- Alfreton station car park to be closed overnight during the next four weekends
- Closure to allow major improvement works to take place
- Two new lifts will be installed as part of the Department for Transport's ‘Access for All’ scheme

Earn, learn, and thrive: EMR launches 2025 Fleet Engineer apprenticeship opportunities
- EMR launches recruitment drive for Fleet Engineer Apprentices across Nottingham and Derby
- Positions offer practical experience working at maintenance depots in either Derby or Nottingham

All aboard the Brew Train: EMR joins Samaritans to get people chatting over a cuppa
• EMR is joining Samaritans to tackle Blue Monday over a cuppa
• The operator will be running a special Brew Train, handing out free drinks and providing information on support
• Stands will also be in place at Derby station to promote Brew Monday and Andy's Man Club

Rail Sale begins today with 100,000 cheap EMR tickets on offer
- Rail Sale tickets will be on sale from today (Tuesday, 14 January) until Monday, 20 January 2025
- Tickets will be on a first-served basis but will not be limited to one per person
- Tickets can be purchased for travel between Tuesday, 21 January and Monday, 31 March 2025
- Tickets must be purchased in advance and are only valid one way

EMR create Accessibility Maps to help better inform customers of key facilities
- New Accessibility Maps help customers understand key accessibility information
- Created using feedback from members of EMR's Accessibility Panel
- Maps available via website, at stations or from the Customer Service Centre

EMR and community partners shine in national Community Rail Awards nominations
- Community Rail Awards celebrate the work of staff and volunteers to support local communities
- EMR, working with local partners and communities, is shortlisted in several categories
- Winners are due to be announced in March