News
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East Midlands Railway collaborates with local business for World Vegan Day
- ‘Love Vegan’ snack bars given out on selected First Class trains as part of EMR Treats campaign
- EMR’s Intercity routes offer a wide range of vegan snacks for both First Class and Standard customers
East Midlands Railway launches ‘The Platform’, a new online community for customers
- ‘The Platform’ gives customers a chance to have their say and shape how EMR is run
- Forum to share stories to help improve customer experience
- Updated and monitored in real time to give passengers the opportunity to provide immediate feedback
“It’s time to switch” East Midlands Railway encourages customers to swap paper tickets to smart tickets in Smart Week
- EMR Smart ticketing makes rail travel quicker and easier
- Convenient way to carry tickets
- Giveaways at four hub stations across Smart Week 14 – 18 October
East Midlands Railway supports RUOK campaign as part of World Mental Health Day
- EMR will be partnering with Network Rail to host the annual RUOK day on Thursday 10th October 2019
- Events held across the rail network
- The aim is to have a 30 second conversations with travellers to ask “Are you okay today?”
East Midlands Railway to hold open day for former Thomas Cook Employees
- Open day taking place on Monday 21st October
- Overview of On Train and Station roles and tips about recruitment process
- Opportunity to meet current employees that have made the transition from airline to railway
East Midlands Railway and community partners win at National Community Rail Awards
- Wide range of award wins at annual ACoRP Community Rail Awards
- Recognised for community events and initiatives across Derbyshire, Leicestershire, Nottinghamshire, Lincolnshire and Staffordshire
- Clear demonstration of EMR commitment to local communities
100 Day deep clean of all EMR stations now underway
- All EMR stations will be thoroughly cleaned in the next 100 days
- Several Main Line stations already complete
- All 90 stations to be completed by early November
- Early-stage of plans to invest £20 million on EMR stations over the next eight years
Passengers reminded not to travel on East Midlands Railway services over August Bank Holiday weekend
- Services will be exceptionally busy due to the closure of the East Coast Main Line and major events across the East Midlands
- Passengers urged to avoid travelling by train on Saturday, Sunday and Monday
- Queues at stations and exceptionally busy trains are expected across the network
'New era' for rail services on East Midlands Railway
- East Midlands Railway to deliver more than £600 million of improvements for passengers including new trains, better stations and improved timetables
- From Day 1, passengers are benefitting from a ‘Price Promise’ and improved compensation
'New era' for rail services in Sheffield City Region
- East Midlands Railway to deliver more than £600 million of improvements for passengers including new trains, better stations and improved timetables
- From ‘Day 1’, passengers benefit from a ‘Price Promise’ and improved compensation
'New era' for rail services in Nottingham and Nottinghamshire
- East Midlands Railway to deliver more than £600 million of improvements for passengers including new trains, better stations and improved timetables
- From ‘Day 1’, passengers benefit from a ‘Price Promise’ and improved compensation
'New era' for rail services in Leicester and Leicestershire
- East Midlands Railway to deliver more than £600 million of improvements for passengers including new trains, better stations and improved timetables
- From ‘Day 1’, passengers benefit from a ‘Price Promise’ and improved compensation