News
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EMR to use app that lets customers upgrade to first class from £10
- Seatfrog app allows customers to bid for First Class upgrade
- Auction begins 24 hours before journey and up to 30 minutes before departure
- Bids are free and upgraded ticket sent straight to customers' phone
EMR reminds customers of changes to train services this weekend
- Services across the EMR network will continue to be affected by strikes this weekend
- Strikes continue on Saturday meaning no train services east of Nottingham, including to Lincoln and Skegness
- No direct trains between Luton and London St Pancras on Saturday or Sunday due to pre-planned engineering work.
- Customers asked to plan ahead and only travel by rail if necessary
Strike action affecting EMR services 27 July
- Strike action will take place on Wednesday 27 July
- Contingency plans will be place and EMR will run as many services as possible
- Customers are asked to only travel by train if absolutely necessary.
EMR to install lifesaving defibrillators at 22 stations across network
- Defibs to be installed across Derbyshire, Staffordshire, Lincolnshire, Leicestershire, Nottinghamshire and Northamptonshire
- Locations requested by community rail partnerships and station adopters
East Midlands Railway urges customers travelling to London this weekend to plan ahead
- Services between Nottingham and London are expected to be extremely busy this weekend
- EMR running a full timetable with additional carriages provided where possible
- Customers are asked to plan ahead and leave plenty of time for their journey
EMR refresh Intercity fleet: New seat covers, toilet interiors and special anti-bacterial protection
- 5300 seat covers to be refreshed or replaced
- Class 222 Intercity train toilets given new interiors
- First train operator to use new state-of-the art anti-bacterial product
EMR launches real-time SMS alert service
- SMS service allows customers to receive customised travel information
- Designed for customers who don’t use social media, have a low data allowance or cannot access a strong signal
- SMS alert service part of EMR Messenger - which also offers more detailed updates via Facebook and WhatsApp
EMR employees take to the catwalk for the launch of their new uniform
- EMR created film launching their new, modern uniform
- Over 2000 EMR employees issued with new garments
- Allows staff to ‘bring their authentic self’ to work
- Designed to be easily identifiable to customers
EMR announces the return of Skegness Summer Specials
- Class 180 trains to run between Derby, Nottingham and Skegness on special services this summer
- ‘Intercity style’ trains offer customers more luggage space
- Four further services also returning with the introduction of May timetable
Volunteers give Stamford station garden makeover
- New wooden sleeper garden created
- Flower and bulb borders planted
- Weeds and rubbish cleared, and compost bin created
Eastcroft Depot upgrade: First phase complete and new lighting investment secured
- First phase of £2 million upgrade complete
- Plans now include new £360,000 lighting system
- New lighting system jointly funded by EMR and Network Rail
Easter Weekend: Customers urged to plan ahead as maintenance works affect services
- Buses replace trains between Matlock and Derby on Saturday 16, and Sunday, 17 April
- No direct EMR trains between Derby - Chesterfield or Derby - London St Pancras on Saturday 16 and Sunday 17 April
- Buses replace early morning trains between Kettering and Corby on Saturday 16 April