News

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EMR complete £2.56 million Nottingham train depot upgrade

  • £2.56m improvements at depot which provides essential maintenance for trains that operate right across the country
  • Investment increases capacity of the depot and improves its resilience
  • Network Rail contributed £360,000 for new lighting system
East Midlands Railway

Rail Strike: EMR confirms impact on services

  • RMT strike action will take place on Wednesday 27 July 
  • Contingency plans will be in place and EMR will run as many services as possible
  • Customers are asked to only travel if absolutely necessary
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EMR customers urged to only travel if necessary due to extreme heat and reduced London services

  • EMR will run a reduced service to and from London as a result of the extreme heat forecast on Monday and Tuesday
  • Customers asked to only travel if necessary
  • Customers should check for cancellations and delays before setting off 
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Take a trip to the seaside: Skegness Summer Specials begin next week

  • Skegness Summer Specials start next week 
  • Class 180 trains will run between Derby, Nottingham and Skegness
  • ‘Intercity style’ trains offer customers more luggage space
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Building our new Aurora Fleet: Documentary provides insight into the ongoing project to bring new trains to region

  • Film captures key stages of the build as the new trains take shape at Hitachi Rail's UK factory 
  • Includes interviews with EMR and Hitachi staff exploring features and benefits of Aurora fleet 
  • Documentary highlights the complex project and challenge to building new Aurora fleet 
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EMR to use app that lets customers upgrade to first class from £10

  • Seatfrog app allows customers to bid for First Class upgrade 
  • Auction begins 24 hours before journey and up to 30 minutes before departure 
  • Bids are free and upgraded ticket sent straight to customers' phone 
East Midlands Railway

EMR reminds customers of changes to train services this weekend

  • Services across the EMR network will continue to be affected by strikes this weekend
  • Strikes continue on Saturday meaning no train services east of Nottingham, including to Lincoln and Skegness
  • No direct trains between Luton and London St Pancras on Saturday or Sunday due to pre-planned engineering work.
  • Customers asked to plan ahead and only travel by rail if necessary
East Midlands Railway

Strike action affecting EMR services 27 July

  • Strike action will take place on Wednesday 27 July 
  • Contingency plans will be place and EMR will run as many services as possible
  • Customers are asked to only travel by train if absolutely necessary.
Defib - Matlock Bath

EMR to install lifesaving defibrillators at 22 stations across network

  • Defibs to be installed across Derbyshire, Staffordshire, Lincolnshire, Leicestershire, Nottinghamshire and Northamptonshire   
  • Locations requested by community rail partnerships and station adopters 
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East Midlands Railway urges customers travelling to London this weekend to plan ahead

  • Services between Nottingham and London are expected to be extremely busy this weekend
  • EMR running a full timetable with additional carriages provided where possible
  • Customers are asked to plan ahead and leave plenty of time for their journey
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EMR refresh Intercity fleet: New seat covers, toilet interiors and special anti-bacterial protection

  • 5300 seat covers to be refreshed or replaced
  • Class 222 Intercity train toilets given new interiors 
  • First train operator to use new state-of-the art anti-bacterial product
SMS Alert

EMR launches real-time SMS alert service

  • SMS service allows customers to receive customised travel information
  • Designed for customers who don’t use social media, have a low data allowance or cannot access a strong signal 
  • SMS alert service part of EMR Messenger - which also offers more detailed updates via Facebook and WhatsApp