- EMR awarded White Ribbon UK accreditation
- The operator will deliver an action plan over the next three years to embed the charity’s values
- EMR has launched a children’s book to celebrate the 200th anniversary of the modern railway and mark World Book Day 2025
- An Adventure Through Railway Past follows Miles' journey across EMR's network as he visits heritage locations
- EMR is distributing 6,000 copies of the storybook to more than 70 schools across its network
- EMR employees will be hosting over 25 live readings of the book at primary schools as part of World Book Day
- A braille version of the book has also been created working in partnership with the Royal National Institute of Blind People
- Record percentage of EMR customers choose digital tickets
- Nearly 80 per cent opt for paper free products
- EMR has opened a new Travel Centre and Assistance Lounge at London St Pancras International
- New centre serves as a one-stop shop for all ticketing and travel enquiries
- EMR has also increased the number of ticket gates at the station speeding up the boarding and exiting process
- Ninth consecutive year it has secured certification
- Certification awarded to outstanding employers committed to people-oriented practice
- Train operator opens applications for £148,000 funding pot
- Schools, youth groups, charities and sports clubs all qualify
- Community rail partnerships and station adoption groups also able to bid for cash
- New shelters to be installed across Nottinghamshire, Staffordshire and Lincolnshire
- Shelters designed to be spacious, durable, and more inviting
- 100% recyclable and they feature built-in water harvesting systems at several locations
